We receive two monthly invoices for Microsoft Azure Standard but we have 20 accounts for Microsoft Office 365

Question

We receive two monthly invoices for Microsoft Azure Standard but we have 20 accounts for Microsoft Office 365

Hans van der Schee 0

We receive two monthly invoices for Microsoft Azure Standard (for example NL-TI2300217481 and G034238659) but we have 20 accounts for Microsoft Office 365. We do not understand why we have Azure. And we wonder why we receive two invoice per month?

Monalla-MSFT 13,071 Reputation points Moderator

2023-12-18T18:35:32.1733333+00:00

@Hans van der Schee - Thanks for reaching out to us and providing a survey. We noticed your feedback that the above answer was not helpful.

Thank you for taking time to share your feedback. Based on the comment you provided in survey; the support engineer can provide you with more info on why there were two invoices created.

Please let us know if you are unable to raise a support ticket: https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request#create-a-support-request

We are here to help you and strive to make your experience better and greatly value your feedback.

Looking forward to your reply. I much appreciate your feedback.

1 answer

Your answer

Monalla-MSFT 13,071 Reputation points Moderator

2023-12-18T18:35:32.1733333+00:00

@Hans van der Schee - Thanks for reaching out to us and providing a survey. We noticed your feedback that the above answer was not helpful.

Thank you for taking time to share your feedback. Based on the comment you provided in survey; the support engineer can provide you with more info on why there were two invoices created.

Please let us know if you are unable to raise a support ticket: https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request#create-a-support-request

We are here to help you and strive to make your experience better and greatly value your feedback.

Looking forward to your reply. I much appreciate your feedback.

Answer 1

Andreas Baumgarten 124K MVP Volunteer Moderator

Hi @Hans van der Schee ,

it's just a guess: Maybe you are getting charged for a Azure Entra ID service feature?

The best option might be to open a support case with Microsoft Azure support for clarification on the Azure invoice.

Azure Billing and Subscription support is offered by Microsoft by no cost and it's for free.

Source: Azure Support plans

(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards

Andreas Baumgarten

Share via

We receive two monthly invoices for Microsoft Azure Standard but we have 20 accounts for Microsoft Office 365

1 answer

Your answer