System repeatedly fails to update from Windows 10 to Windows 11

FName LName 0 Reputation points
2023-12-18T00:45:36.7066667+00:00

I have run the update repeatedly trying to update from Windows 10 to Windows 11 but the update continues to fail with an error for incompatible drivers. The problem is that I do not know which driver is having the issue because none are marked and I have been unable to find assistance in determining how to find the driver. I have even attempt to update from safe mode but that failed with the same error. Can someone please help me resolve this issue?

Windows for business Windows Client for IT Pros User experience Other
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  1. Wesley Li-MSFT 4,571 Reputation points Microsoft External Staff
    2023-12-18T06:18:39.62+00:00

    Hello

    Here are some steps you can follow to identify and resolve the issue:

    Identify Incompatible Drivers: Press the Windows key + X on your keyboard and select “Device Manager” from the menu that appears. In the Device Manager window, expand each category by clicking on the arrow next to it. Look for any devices with a yellow exclamation mark icon indicating a problem or incompatible driver.

    Update or Uninstall Incompatible Drivers: Right-click on the device with the exclamation mark and select “Update driver” to try updating the driver automatically. If that doesn’t work, you can select “Properties” and then go to the “Driver” tab to manually update the driver or uninstall it.

    Restart Your Computer: After updating or uninstalling any incompatible drivers, restart your computer.

    Try Turning On Memory Integrity Again: Once you have resolved all incompatible drivers, try turning on Memory Integrity again by going to Settings > Windows Security > Device Security > Core isolation > Memory Integrity.

    If you are unable to find any incompatible drivers using the Device Manager, you can also try using third-party driver update software to scan your system for outdated or incompatible drivers. These tools can often provide more comprehensive information about driver compatibility and help you update them accordingly.

    Finally, can you provide the code or screenshot of the failed update?

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  2. Kapil Arya 8,451 Reputation points MVP Volunteer Moderator
    2023-12-19T17:31:48.2966667+00:00

    Check with Device Manager. Drivers having issues may have warning symbol. Remove or update them. Perform upgrade then.

    If issue still persists, disconnect external devices during upgrade.

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  3. Docs 15,761 Reputation points
    2023-12-20T09:20:32.44+00:00

    Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

    https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

    https://www.elevenforum.com/t/bsod-posting-instructions.103/

    Make sure that links are available without sign in.

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