How to stop incurring costs

Question

I have an Action Pack subscription which entitles me to 85GBP Azure a month. I set up a SQL Managed Instance for 1 day last week and then (I think) deleted it. But it still shows in the portal as at today (Monday). I had set a Budget and limit of 84GBP so at least I got notified that Microsoft were still charging me (it was at 120GBP, I think).

So I logged in again and initiated a delete of the SQL Managed Instance, which is stuck on stage 3, 8 hours later. The cost is now at 130GBP. I thought setting a ceiling amount would prevent this - surely it should?

It wouldn't let me delete the Resource Group, presumably while the Managed Instance Deletion was still running.

I am deeply concerned that I am stuck in a death loop of ever increasing costs, no way to stop them that I can find and no visible option to contact Microsoft.

Please can someone take pity on my and direct me to the exact steps to make this end? I'm happy to be able to completely delete my whole Azure account (though I guess that's impossible in the current situation and whilst Microsoft thinks I still owe them money).

TIA, and with some desperation and heavy emotion.

Pete

Answer 1

Hi Peter Boulton:

Thanks for reaching out to Microsoft Q&A.

I thought setting a ceiling amount would prevent this - surely it should?

You will be able to take action when reaching a certain threshold cost through actions which can be in the form of Azure functions, webhook, logic apps, where you get the privilege of stopping the services that incur cost and you want them to be stopped. When creating the budgets, it will ask you for the actions to be taken as below.

I logged in again and initiated a delete of the SQL Managed Instance, which is stuck on stage 3, 8 hours later

did you see the same even after refreshing the webpage or after logout and login? if it is so, please raise a support ticket with the azure team. Some operations might get stuck in between which the backend team has visibility to analyze and resolve.

https://azure.microsoft.com/en-us/support/create-ticket/

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