Search service issues - Black screen after login

Question

Hello,

since the November Patches we see big issues an our Win10 VDIs.

On VMs with no vGPU the desktop is visible, but the search service does not start. On machines with GPU the screen is black after the login.

We tried the lastest versions of FSLogix.

With the October release build all is working fine.

Thanks.

Answer 1

Hello,

Have you checked the logs for any specific errors or warnings related to the Windows Search service on the affected VMs after applying the November patches?

Troubleshooting with Logging and Diagnostics - FSLogix | Microsoft Learn

I recommend checking if there are any known issues or updates specific to the search service in the November patches. Look for the most recent hotfix that has been released:

FSLogix Release Notes - FSLogix | Microsoft Learn

Download FSLogix 2210 hotfix 2 from Official Microsoft Download Center