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Authenticator app

Adrian Shaw 0 Reputation points
2023-12-18T11:00:52.7033333+00:00

Hi

The authenticator app keep giving the wrong codes.

I can see it changing the codes but when I put in the latest one it does not work.

I think the app is a waste of space and it just makes everything harder to do.

Thanks

Ade

Microsoft Security | Microsoft Authenticator
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  1. Vahid Ghafarpour 23,605 Reputation points
    2023-12-30T22:01:55.4766667+00:00

    Thanks for posting your question in the Microsoft Q&A forum.
    The authenticator app relies on time-based codes (TOTP - Time-based One-Time Password). Ensure that the time on your device where the authenticator app is installed is synchronized accurately. Incorrect time settings can lead to code generation issues.

    ** Please don't forget to close up the thread here by upvoting and accept it as an answer if it is helpful **

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