RDP cals avd

SHIVAM RAJ 0

How to install RDP cals on azure virtual desktop with windows server 2019 ?

vipullag-MSFT 26,316 Reputation points

2023-12-19T09:59:25.74+00:00
Hello SHIVAM RAJ

To install Remote Desktop Services Client Access Licenses (RDS CALs) on Azure Virtual Desktop with Windows Server 2019, you can follow these steps:

Open the Azure portal and navigate to your Azure Virtual Desktop host pool.

Click on the "Session Hosts" tab and select the session host that you want to install the RDS CALs on.

Click on the "Extensions" tab and then click on the "Add" button.

In the "Add Extension" blade, select "Remote Desktop Services Client Access Licenses" and then click on the "Create" button.

In the "Create Extension" blade, enter the number of RDS CALs that you want to install and then click on the "Create" button.

Wait for the extension to be installed on the session host.

Repeat steps 2-6 for each session host that you want to install the RDS CALs on.

Once the RDS CALs are installed on the session hosts, you can configure the licensing mode for the host pool to use the RDS CALs. To do this, follow these steps:

-Open the Remote Desktop Licensing Manager on the license server.

-Right-click on the license server and select "Properties".

-In the "Properties" dialog box, select the "Remote Desktop Services Licensing" tab.

-Select the licensing mode that you want to use (Per Device or Per User) and then click on the "OK" button.

-Wait for the licensing mode to be updated on the session hosts.

After completing these steps, your Azure Virtual Desktop host pool with Windows Server 2019 should be configured to use RDS CALs for Remote Desktop Services.
Hope this resolves your Query !!

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SHIVAM RAJ 0 Reputation points

2023-12-19T12:20:30.8533333+00:00

Anyone who have practically done this please help in this.
vipullag-MSFT 26,316 Reputation points

2024-01-03T01:47:26.48+00:00

Hello SHIVAM RAJ

Any update on the issue?

Just checking in to see if you got a chance to see previous response.

1 answer

vipullag-MSFT 26,316 Reputation points

2023-12-27T10:15:41.5833333+00:00

Hello SHIVAM RAJ

Welcome to Microsoft Q&A Platform, thanks for posting your query here.

If you are using Windows Server 2019 Session Hosts on the AVD environment then you will require a machine with the Licensing Server role installed. On this machine you need to install 2019 CALs which you have to purchase.

Hope this helps.
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SHIVAM RAJ 0 Reputation points

2024-01-03T14:04:36.3666667+00:00

Hi I have setup a server with RDP cals installed on it , to provide RDP cals in avd environment but it is not issuing cals to any user.

vipullag-MSFT 26,316 Reputation points

2024-01-03T15:37:06.4266667+00:00

Hello SHIVAM RAJ

Thanks for responding back on this.

This issue needs deeper investigation. Support team will be able to check and help on this. I would recommend you to open a azure support case.

If you don't have a support plan enabled on your subscription, I request you to send an email to AzCommunity@Microsoft.com with Subject as "Attn:Vikas" referencing this thread along with your subscription ID. I can then enable your subscription with a one-time free technical support.

Once the issue is resolved, request you to post the resolution here for the benefit of community.
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