We're facing an issue with using the Autosuggest API for our Customsearch configuration. We always get no results with the error code "NoSuggestion". We've successfully set up the necessary resources with an S4 plan and obtained a functioning subscription key. We've already waited more than 48 hours after setting up the URLs for the Customsearch environment We tested several search terms We added User Defined Suggestions and tried them with success. So only Any guidance or suggestions on how to resolve this would be greatly appreciated.

Autosuggest instance in Azure do not show any results

Utz Graafmann 0

We're facing an issue with using the Autosuggest API for our Customsearch configuration. We always get no results with the error code "NoSuggestion". KBn5z

We've successfully set up the necessary resources with an S4 plan and obtained a functioning subscription key.
We've already waited more than 48 hours after setting up the URLs for the Customsearch environment
We tested several search terms
We added User Defined Suggestions and tried them with success. So only

Any guidance or suggestions on how to resolve this would be greatly appreciated.

dupammi 6,480 Reputation points Microsoft Vendor

2023-12-20T07:05:09.0633333+00:00

Hi @Utz Graafmann ,

Thank you for reaching out to us regarding the issue you are facing with the Autosuggest API for your Customsearch configuration.

Based on your query, it seems that you are receiving no results with the error code "NoSuggestion", even after setting up the necessary resources with an S4 plan and obtaining a functioning subscription key.

I tested the Autosuggest results serving endpoint and was able to get the right responses. Additionally, the endpoint is optional, and the API should work with just your subscription key.

We suggest trying to obtain another subscription key and check if it works.

If the issue persists, please provide us with more details about the search terms you tested and the User Defined Suggestions you added.

Thank you for your patience and cooperation.
Utz Graafmann 0 Reputation points

2023-12-20T07:53:58.5633333+00:00
Thanks for trying out and helping. Unfortunately it is still not successful.

I tried regenerating the subscription key in the existing resource without success

I also tried creating a new "Bing Custom Search" resource in Azure and using those subscription keys without success

As I was not sure if "Bing Custom Search" may have been the wrong resource type I also tried creating a new "Bing Search v7" resource and using those subscription keys without success.

I created only one User Defined Suggestion "ups preise". This one works as expected!

But still there are no results from Automatic Bing Suggestions. I tested with several search terms: "wein", "bordeaux", "wirsching". All of them should show some results as these are very common terms in our URLs.

I am using the Sitesearch instance "Sitesearch DE" in our Customsearch Console.
dupammi 6,480 Reputation points Microsoft Vendor

2023-12-20T11:08:46.69+00:00

Hi @Utz Graafmann ,

Sorry for the trouble you are facing.

I request you to raise a support case through Azure portal.

I hope you understand. Thank you!