Hi @Walid El Rifai ,
I'm sorry you're in this situation. There are many reasons why this happens, let’s do some troubleshooting:
- Check the FBA provider configuration:
- Make sure that the FBA provider is properly configured in SharePoint. You can check this by going to Central Administration > Security > Specify Authentication Providers.
- Make sure that the membership and role providers are correctly specified in the web.config file.
- Check that the membership database is properly configured and that the FBA users have been added to it.
- Verify user permissions:
- Check that the FBA users have the necessary permissions to access SharePoint.
- Make sure that the FBA users have been added to the appropriate SharePoint groups.
- Use the "Check Names" button:
- In the People Picker dialog box, click the "Check Names" button to see if it can resolve the FBA users.
- If it can't, try manually typing in the user's email address or username in the format "FBAProviderName:UserName" or "FBAProviderName:Email".
- Clear the SharePoint configuration cache:
- Stop the SharePoint Timer Service.
- Navigate to the "ProgramData\Microsoft\SharePoint\Config" folder on the SharePoint server.
- Delete all the XML files in this folder.
- Restart the SharePoint Timer Service.
After following these steps, try adding an FBA user to a SharePoint group again and see if the issue has been resolved.
For your reference:
https://learn.microsoft.com/en-us/sharepoint/administration/configure-people-picker
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