Hello @IT Department
You need to use another service, Microsoft Power Automate
Please check:
How do you get email subject from "When a new email arrives to a group"
"When a new email arrives to a group"
(Since we belong to different teams, we are not professional about power automate. This may not fully meet your needs, but hopefully it will give you some ideas. )
In addition,if you encounter any problems during the process of creating the flow, you could also post your issues in the power automate community for help.
Regards
SF