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Additional features, settings, or issues not covered by specific Microsoft Teams categories
Microsoft Team Intermittent
Handian Sudianto
7,241
Reputation points
Hello,
When we do team call meeting and we record the meeting, then the presenter have issue where the voice is gone for some seconds and we believe the presenter have network issue maybe.
The strange things is when i play the record file, the presenter audio is not gone, seem line the presenter not have any issue.
Anyone know why?
Microsoft Teams | Microsoft Teams for business | Other
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JimmyYang-MSFT 58,781 Reputation points Moderator2023-12-21T09:11:56.47+00:00 It's possible that the issue is related to the network connection during the live call. If the presenter's network connection was unstable, it could have caused their audio to cut out during the call. However, if the recording was saved locally on the presenter's computer, the audio may have been captured more reliably than it was transmitted during the live call.
Another possibility is that the audio was lost during the live call, but was recovered during the recording process due to buffering or other factors. Without more information, it's difficult to say for sure what caused the discrepancy between the live call and the recorded audio.
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JimmyYang-MSFT 58,781 Reputation points Moderator
2023-12-26T06:48:46.7866667+00:00 It has been a while, how is everything going?
If you have any update about this issue, please feel free to post back.
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