Teams chat fails to send files

Question

I'm trying to send a file to someone, but it keeps failing after several attempts. Please help me.

Answer 1

I have the same problem. my whole company has this issue. sometimes it's large files. but the file I'm trying to share right now it less than 1MB and it stalls for minutes copying to teams then I get the sorry, something went wrong error. My internet connection is stable at about 500Mbps up and down. a 1MB pdf should not be too large to send. restarting teams does nothing.

While I can easily email the file, that is not the point. teams is supposed to be a quick way to communicate.

Answer 2

@Kore Jleas

I'm sorry to hear that you're having trouble sending files through Teams chat. Here are a few things you can try:

1. Check your internet connection. A weak or unstable connection could be causing the file transfer to fail.
2. Check the size of the file you're trying to send. If it's too large, you may need to compress it or use a different method to send it.
3. Try sending the file through a different channel, such as email or a file-sharing service like Dropbox.
4. Restart Teams and try sending the file again.

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

---