Exam MS-102: Microsoft 365 Administrator missing in certifications

Question

Hello,

I have passed the exam MS-102: Microsoft 365 Administrator, however 48h after exam it still does not show up under Certifications on my Microsoft Learn profile, it shows up as passed under Passed exams, when will certificate will be accessible for download , can you please let me know am I missing something?

Thank you,

Regards,

Nenad Knezevic

Answer 1

Hi Nenad,

Do you have at least one of the five prerequisite certifications (MD-102, MS-203, MS-700, SC-300, SC-400) in addition to passing MS-102 exam? This is required to earn Microsoft 365 Certified: Administrator Expert certification.

Please click Accept Answer and upvote if the above was helpful.

Thanks.

-TP

Answer 2

Hi @Nenad Knezevic ,

Microsoft Certification / Exams is currently not supported in the Q&A forums.

Maybe one of the links is helpful:

Microsoft Training & Certification is supported on their own forums:

It's possible to ask questions by clicking on "Get Started" -> "Ask a Question"

or "Ask a new question >" and Learn/Cert Moderators will help you.

Microsoft Training Support Forum

Microsoft Certification - Transcript - Missing Exams or Certificates

Microsoft Certification - Missing Badge/Sharing

Microsoft Certification - Profile/MCID Assistance

Pearson VUE Support:

Pearson VUE - Customer Service

Pearson VUE - Chat

---

(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards

Andreas Baumgarten