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Unable to upgrade Entra ID free license to Entra ID P2 license under Free Subsription.
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MK5331
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Reputation points
Unable to upgrade Entra ID free license to Entra ID P2 license under Free Subsription.
It is giving an option to create new account.
Any idea why I am not able to upgrade my existing Entra ID free license to Free P2 license under the same Free subscription.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
{count} votes
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Ravi Kanth Koppala 3,391 Reputation points Microsoft Employee Moderator2023-12-22T01:34:51.7133333+00:00 Based on the provided context, it seems that Entra ID P2 license is not available under the Free subscription. The Entra ID P2 license is a paid feature that can be purchased through various subscription plans such as Azure or Microsoft 365 subscription, Enterprise Mobility + Security licensing plan, or Microsoft Volume Licensing plan. If you are trying to upgrade your Entra ID Free license to P2, you may need to purchase the appropriate subscription plan that includes the P2 license.
It is possible that the option to create a new account is related to the subscription plan you are trying to purchase. Without more information, it is difficult to determine the exact reason why you are not able to upgrade your license.
I recommend reviewing the available subscription plans and their features to determine which plan best fits your needs. You can find more information about purchasing and activating Entra ID licenses in the provided context links.
References:
AI Note: This response is generated using the Microsoft Q&A AI Assist tool.
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