Can't Save Files to my Synology NAS via Windows

Question

I'm new to this and have not been able to save any files to my NAS. I am trying to rip my DVDs to the device using Plex Premium on my laptop. Everything works fine but when I try to map a drive for the NAS I get "Windows cannot access \DS1522". I've confirmed SMB File Sharing is on and a few other things.

Answer 1

May be missing a backslash.

https://www.synology.com/helpfile/help/DSM/5.2/dsm/enu/Tutorial/store_with_windows.html

--please don't forget to close up the thread here by marking answer if the reply is helpful--

Answer 2

Something here could help.

https://kb.synology.com/en-sg/DSM/tutorial/Why_cant_access_shared_folder

--please don't forget to close up the thread here by marking answer if the reply is helpful--

Answer 3

That was a great link you provided. Thanks. I ensured ports 5000 and 5001 are open. My NAS is only used as a media server so I don't need port forwarding (correct me if I am wrong). The firewall on my router isn't enabled. I'm still getting the same message. "Windows cannot access \DS1522"

Answer 4

Hi,

Try to turn off password-protected sharing via:

Control Panel\All Control Panel Items\Network and Sharing Center\Advanced sharing settings

Besides, press Win + R, type optionalfeatures.exe and end with Enter. Under SMB 1.0/CIFS File Sharing Support section:

Tick the box next to SMB 1.0/CIFS Client.

Untick the boxes for both SMB 1.0/CIFS Automatic Removal and also SMB 1.0/CIFS Server.

Save the change and check the result.

Answer 5

Thanks for the help. I actually had to change some port settings in Plex media server and change some file names. It was a process.