Can't Save Files to my Synology NAS via Windows

Carla Quinn 20 Reputation points
2023-12-21T22:32:27.29+00:00

I'm new to this and have not been able to save any files to my NAS. I am trying to rip my DVDs to the device using Plex Premium on my laptop. Everything works fine but when I try to map a drive for the NAS I get "Windows cannot access \DS1522". I've confirmed SMB File Sharing is on and a few other things.

Windows for business | Windows Client for IT Pros | Networking | Network connectivity and file sharing
Windows for business | Windows Client for IT Pros | User experience | Other
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  1. Anonymous
    2023-12-22T17:23:36.27+00:00

    May be missing a backslash.

    https://www.synology.com/helpfile/help/DSM/5.2/dsm/enu/Tutorial/store_with_windows.html

    --please don't forget to close up the thread here by marking answer if the reply is helpful--


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  1. Anonymous
    2023-12-21T22:38:33.71+00:00

    Something here could help.

    https://kb.synology.com/en-sg/DSM/tutorial/Why_cant_access_shared_folder

    --please don't forget to close up the thread here by marking answer if the reply is helpful--


  2. Carla Quinn 20 Reputation points
    2023-12-22T16:00:37.0166667+00:00

    That was a great link you provided. Thanks. I ensured ports 5000 and 5001 are open. My NAS is only used as a media server so I don't need port forwarding (correct me if I am wrong). The firewall on my router isn't enabled. I'm still getting the same message. "Windows cannot access \DS1522"

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  3. Anonymous
    2023-12-25T01:47:04.43+00:00

    Hi,

    Try to turn off password-protected sharing via:

    Control Panel\All Control Panel Items\Network and Sharing Center\Advanced sharing settings

    Besides, press Win + R, type optionalfeatures.exe and end with Enter. Under SMB 1.0/CIFS File Sharing Support section:

    Tick the box next to SMB 1.0/CIFS Client.

    Untick the boxes for both SMB 1.0/CIFS Automatic Removal and also SMB 1.0/CIFS Server.

    Save the change and check the result.

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  4. Carla Quinn 20 Reputation points
    2024-01-10T22:46:07.3033333+00:00

    Thanks for the help. I actually had to change some port settings in Plex media server and change some file names. It was a process.

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