28,658 questions
Try run Windows Update and download and install all updates and make sure update your drivers including graphic card driver and see if the problem persists.
Report this issue using the Feedback Hub app.
windows display freeze until mouse is moved
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 63%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Steven Maguire
356
Reputation points
This is more of an observation than a problem. I've seen this occur since windows 8 on various systems.
Example: you start disk cleanup and after you tel it to run it shows a progress bar that slowly does it's thing which is fine. However, after it completes, the box just sits there and as soon as you move the mouse it closes, but only after the mouse moves.
I've seen this happen on numerous programs and just wonder why. Is there a reason or a fix?
Windows for business | Windows Client for IT Pros | User experience | Other
2 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 81%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Reza-Ameri 17,341 Reputation points Volunteer Moderator2023-12-22T21:05:23.3066667+00:00 -
Steven Maguire 356 Reputation points
2023-12-22T21:41:16.3366667+00:00 All the updates and drivers are updated. Like I said it's been an occurrence since windows 8. Just curious if someone has an idea.
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Reza-Ameri 17,341 Reputation points Volunteer Moderator
2023-12-23T22:08:42.6833333+00:00 Normally such a behavior is either related to Graphic Card driver or UEFI/BIOS , that is why I advise you to report this issue using the Feedback Hub app and you may contact the support of your hardware vendor too.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous2023-12-25T03:31:38.2333333+00:00 Hello,
My operating system is Windows 10 Enterprise. After choosing the files to delete, the Disk Cleanup process completes with the cleaning of thumbnails.
Yes, interestingly, the window closes when I type any word on the keyboard. This might be intentional default behavior. Perhaps it serves as a subtle reminder that the process has finished, ensuring users notice the completion of the progress bar.