unable to install SQL exit code 2061893607

Nitish Kumar 0 Reputation points
2023-12-23T10:56:58.6466667+00:00

I Installed SQL management studio 2019, but not able to install SQL Browser 2017, its showing me the above error, I tried reinstalling many times, can you please help me to install it properly in a step by step process please.

SQL Server Other
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  1. Erland Sommarskog 121.4K Reputation points MVP Volunteer Moderator
    2023-12-24T10:06:43.3766667+00:00

    First, thanks for uploading the entire folder. We usually don't ask people do this, as it could be a bit of hassle for them. But with only the files I asked you for, I would have had to ask you for more files. Now I had that file directly.

    Setup runs to the point where it is time to start SQL Server to perform configuration steps. However, SQL Server fails to start, and there are some messages in the SQL Server errorlog. I'm sparing you the details, and I instead I go to the likely root cause: The profile for the default user in Windows is corrupted. When you install SQL Server with the defaults, it creates a couple of service accounts, and their profiles are copied from the default user.

    You can work around the problem by selecting an existing Windows user as the service account, but I don't recommend that. Rather it is better to repair that default user. How to do that is more of a Windows question. I ran into this myself some years ago. I googled on the problem, and I recall that one the suggestion was to simply copy the profile from another computer. I think I ended up to restore the profile from a backup, but you may not be in the fortunate position to have one.


  2. ZoeHui-MSFT 41,491 Reputation points
    2023-12-25T02:46:54.9+00:00

    Hi @Nitish Kumar,

    In the detail log, there is an error:

    Neither the localized version nor the ENU help .chm file exist in the media. This could mean that there is no appropriate help file to display on the UI. Error message: The help .chm file 'C:\SQLServer2017Media\RulesEng\1033_ENU_LP\x64\1033\help\s11ch_setup.chm' is missing from the media.

    It seems the setup files are not downloaded completely.

    Check https://stackoverflow.com/questions/47346445/oops-error-while-installing-sql-server-2017-developer-edition-on-windows-10

    An additional note: If you already had failed attempts like me then make sure to delete the %programfiles%\Microsoft SQL Server\140 folder before starting the fresh installation with downloaded media. If the remains of older installation attempt aren't removed then the downloaded installer starts giving error that an older setup is already in progress. I was able to run the installer from downloaded media only after I deleted the folder mentioned above.

    Regards,

    Zoe Hui


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