Cannot set Publisher display name to registered one

Meng Meng 1 Reputation point
2020-10-31T00:32:45.077+00:00

We are trying to publish an Excel Add-in via Partner Center.

After successful deployment, we found the publisher field is "ZEPower Group Inc." where is should be "ZE PowerGroup Inc.". We tried to change the publisher display name under Developer settings to either "ZE PowerGroup Inc" or "ZE PowerGroup Inc.", but get "This publisher display name is not available" error.

However, we can change it to "ZE PowerGroup", but then it does not match the registered Commercial Marketplace name.

What might be the cause and how can we resolve this issue?

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft Partner Center | Other
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