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Accidentally deleted authentication app

Dariah Wamback 0 Reputation points
2023-12-23T15:32:13.7133333+00:00

Hi all,

I accidentally deleted my authentication app yesterday and now I can't sign in to my work email. I was stupid enough not to back up my account, either. If I can't access this authentication app then I can't work, it's as simple as that. Whenever I try to sign in, it always wants my authenticator app, even if I put in the correct password.

I need to reset authentication because I have to work in an hour.

It's a microsoft account.

Thanks!

Microsoft Security | Microsoft Authenticator

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  1. Anonymous
    2023-12-23T15:33:28.1833333+00:00

    You'll need the work admins to reset the account so a new QR code can be generated with which you can relink the authentication device to your account.

    --please don't forget to close up the thread here by marking answer if the reply is helpful--

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