User pin locked

Question

Hp laptop windows user login pin failed as security options have been changed

no reset password option

Answer 1

Is this device connect to domain?

Is the user using Microsoft Account or Local Account?

Answer 2

Restart Your Laptop:

Sometimes, a simple restart can resolve certain issues. Try restarting your laptop and see if the problem persists.

Use Another Sign-In Option:

If you have set up other sign-in options such as password or security questions, try using those to log in.

Safe Mode:

Restart your laptop in Safe Mode. In Safe Mode, Windows often allows you to log in with a traditional password even if PIN login is failing.

Offline Password Reset:

If you have a Microsoft account linked to your Windows login, you might be able to reset your password online. Visit the Microsoft password reset page from another device and follow the instructions.

System Restore:

If you have previously created a system restore point, you might be able to restore your system to a point where the PIN was working.

Contact Support:

If none of the above works, it might be best to contact HP support for assistance. They can provide guidance based on your specific laptop model and the issue you're facing.

Remember, these steps might vary slightly depending on your laptop model and the version of Windows you're using. If possible, refer to your laptop's user manual or HP support documentation for model-specific instructions.