Microsoft Edge sync stuck at "Setting up Sync" on Debian

Gaurav Shukla 5 Reputation points
2023-12-25T10:06:31.95+00:00

Could anyone help me?

Scenario: Sync is not working and is stuck at "Setting up Sync" status.

Result: Unable to access synced data and unable to sync data across my Microsoft environment.

Environment: Debian operating system.

Troubleshooting efforts: logged out and then logged in again, tried re-syncing, added firewall rule to allow traffic on port 443, Re-installed Microsoft edge Beta after completely purging it, even tried installing Dev and canary versions.

Supporting materials: Summary of edge://sync-intervals.

Summary

Transport State Configuring data types.
User Actionable Error None
Disable Reasons None
Sync Feature Enabled true
Setup In Progress false
Auth Error OK since browser startup
Sync Account Type MSA

Version Info

Client Version Microsoft Edge Linux 121.0.2277.4 (82116224131b75cfbe91ae81df1f9655ad605a75) beta
Server URL https://edge.microsoft.com/sync/v1/feeds/me/syncEntities/

Environment Info

Server URL https://edge.microsoft.com/sync/v1/feeds/me/syncEntities/
Server Environment no_env-v1
Migration Stage NotStarted
Fetch Result SUCCESS
Fetch Message

Identity

Sync Client ID dLmE/JcZH8HIN1MFzB4+bA==
Invalidator Client ID chr:dLmE/JcZH8HIN1MFzB4+bA==
Username ******@gmail.com
Sync Consent true

Credentials

Requested Token 2023-12-25 13:12:21 +0530
Received Token Response 2023-12-25 13:12:22 +0530
Last Token Request Result OK
Has Token true
Next Token Request not scheduled
Last Token Error None

Credentials for Key

Requested Token 2023-12-25 13:12:21 +0530
Received Token Response 2023-12-25 13:12:22 +0530
Last Token Request Result OK
Has Token true
Next Token Request not scheduled
Last Token Error None

MSA Account Key Status

Download Key Result Uninitialized
Net Error Code Uninitialized
HTTP Response Code Uninitialized
Process Key Result Uninitialized
Set Key Result Uninitialized
Fetched Key Count 0

AAD Account Key Status

Pack/Unpack Key Result Uninitialized
Last MIP Result Uninitialized
Last Key Status Uninitialized
New Key State Uninitialized
Key Commit Response Uninitialized
Set Key Result Uninitialized
Packed/Unpacked Key Count 0

Local State

Server Connection OK since 2023-12-25 13:12:23 +0530
Last Synced 2:05 ago
Sync First-Time Setup Complete true
Sync Cycle Ongoing false
Local Sync Backend Enabled false
Local Backend Path Uninitialized
Seen FRE Sync Consent false
Confirmed FRE Sync Consent false

Network

Throttled or Backoff false
Retry Time Scheduler is not in backoff or throttled
Notifications Enabled false

Encryption

Explicit Passphrase false
Passphrase Required false
Cryptographer Ready To Encrypt false
Cryptographer Has Pending Keys true
Encrypted Types Passwords, Autofill Profiles, Autofill, Autofill Wallet Metadata, Wifi Configurations
Has Keystore Key false
Keystore Migration Time 2023-04-30 19:49:23 +0530
Passphrase Type PassphraseType::kKeystorePassphrase
Explicit passphrase Time n/a
Trusted Vault Migration Time Uninitialized
Trusted Vault Version/Epoch 0
Next Key Request Time n/a

Status from Last Completed Session

Sync Source Uninitialized
GetKey Step Result Uninitialized
Download Step Result Uninitialized
Commit Step Result Uninitialized

Running Totals

Notifications Received 0
Updates Downloaded 0
Tombstone Updates 0
Successful Commits 0
Reflected Updates 0
Conflicts Resolved: Client Wins 0
Conflicts Resolved: Server Wins 0

Transient Counters (this cycle)

Server Conflicts 0
Committed Items 0

Transient Counters (last cycle of last completed session)

Updates Downloaded 0
Committed Count 0
Microsoft Edge | Microsoft Edge development
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