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The Authenticator app is requesting a code from the app itself 12 26 2023

Dayna Bird 0 Reputation points
2023-12-26T12:18:17.88+00:00

The Authenticator app is requesting a code from the app itself. My e-mail address has Admin rights but I cannot get into my account at all. A coworker also has Admin rights and turned off the the two step authenticator but my e-mail access AND authenticator app are both asking for a code. Please help.

Microsoft Security | Microsoft Authenticator
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  1. Thameur-BOURBITA 36,531 Reputation points Moderator
    2023-12-26T13:05:50.7733333+00:00

    Hi @Dayna Bird

    You should ask your administrator with Global admin account to reset your Entra ID account and let you re-register using Microsoft Authenticator as mentioned in the screenshot below:

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    Please don't forget to accept helpful answer

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