Installing Sandbox

Question

Installing Sandbox

Gil Clarke 5

I am trying to set up my sandbox for az104 training. When I get to the Saas setup I get this error message: "Please contact the Publisher Admin to make sure the Email-ID is added to the tenant with the relevant role (For Example: Publisher Admin) before proceeding with the registration"

I set up my Entra account and my profile is set as global admin. Please assist.

Luis Arias 8,616 Reputation points Volunteer Moderator

2023-12-27T16:52:53.13+00:00

Hello Gil Clarke,

To solve the error you can start by checking the directory that your are loging into , If your are not in the sandbox directory switch it :

If you still geting the error message this typically indicates that the email ID you’re using to set up the sandbox for your AZ-104 training is not yet added to the tenant with the relevant role. In this case, the role mentioned is the “Publisher Admin”.

Here are some steps you can take to resolve this issue:

Contact the Publisher Admin: The Publisher Admin is the person who has administrative access to the Azure environment you’re trying to access. They should be able to add your email ID to the tenant.

Check your role: Ensure that your email ID is associated with the correct role (Publisher Admin) in the Azure environment.

Re-try the registration: Once your email ID has been added to the tenant with the correct role, you should be able to proceed with the registration.

If you continue to experience issues, I recommend referring to the AZ-104: Prerequisites for Azure administrators or the Study guide for Exam AZ-104: Microsoft Azure Administrator for more detailed information and guidance. If the problem persists, consider reaching out to Microsoft Support for further assistance.

Let me know if this help you.

Luis

If the information helped address your question, please Accept the answer.
pnaroju 3,165 Reputation points Microsoft External Staff

2023-12-28T17:31:45.3033333+00:00

Hi Gil Clarke,

Thank you for reaching out to us on Microsoft Q&A forum.

Just checking in to see if you have got a chance to see the previous response by Luis Arias in resolving the issue.

Please let us know if your issue is resolved or not. If the information is helpful, please consider by clicking the "Upvote" on the post.

If you are still facing the issue, please don't hesitate to reach out to us. We are happy to help you.

Thank you.
pnaroju 3,165 Reputation points Microsoft External Staff

2023-12-29T19:29:01.5133333+00:00

Hi Gil Clarke,

Just checking in to see if you had an opportunity to see the above comment. Please let us know if your issue is resolved or not.

If the information is helpful, please consider by clicking the "Upvote" on the post.

If you are still facing the issue, please don't hesitate to reach out to us. We are happy to help you.

Thank you.
pnaroju 3,165 Reputation points Microsoft External Staff

2023-12-31T06:43:32.39+00:00

Hi Gil Clarke,

Has your issue been resolved? If you are still experiencing the problem, please inform us. We are happy to help you.

If the information is helpful, please consider by clicking the "Upvote" on the post.

Thank you.
pnaroju 3,165 Reputation points Microsoft External Staff

2024-01-02T05:33:52.68+00:00

Hi Gil Clarke,

Has your issue been resolved? If you are still experiencing the problem, please inform us. We are happy to help you.

If the information is helpful, please consider by clicking the "Upvote" on the post.

Thank you.

1 answer

Your answer

Luis Arias 8,616 Reputation points Volunteer Moderator

2023-12-27T16:52:53.13+00:00

Hello Gil Clarke,

To solve the error you can start by checking the directory that your are loging into , If your are not in the sandbox directory switch it :

If you still geting the error message this typically indicates that the email ID you’re using to set up the sandbox for your AZ-104 training is not yet added to the tenant with the relevant role. In this case, the role mentioned is the “Publisher Admin”.

Here are some steps you can take to resolve this issue:

Contact the Publisher Admin: The Publisher Admin is the person who has administrative access to the Azure environment you’re trying to access. They should be able to add your email ID to the tenant.

Check your role: Ensure that your email ID is associated with the correct role (Publisher Admin) in the Azure environment.

Re-try the registration: Once your email ID has been added to the tenant with the correct role, you should be able to proceed with the registration.

If you continue to experience issues, I recommend referring to the AZ-104: Prerequisites for Azure administrators or the Study guide for Exam AZ-104: Microsoft Azure Administrator for more detailed information and guidance. If the problem persists, consider reaching out to Microsoft Support for further assistance.

Let me know if this help you.

Luis

If the information helped address your question, please Accept the answer.
pnaroju 3,165 Reputation points Microsoft External Staff

2023-12-28T17:31:45.3033333+00:00

Hi Gil Clarke,

Thank you for reaching out to us on Microsoft Q&A forum.

Just checking in to see if you have got a chance to see the previous response by Luis Arias in resolving the issue.

Please let us know if your issue is resolved or not. If the information is helpful, please consider by clicking the "Upvote" on the post.

If you are still facing the issue, please don't hesitate to reach out to us. We are happy to help you.

Thank you.
pnaroju 3,165 Reputation points Microsoft External Staff

2023-12-29T19:29:01.5133333+00:00

Hi Gil Clarke,

Just checking in to see if you had an opportunity to see the above comment. Please let us know if your issue is resolved or not.

If the information is helpful, please consider by clicking the "Upvote" on the post.

If you are still facing the issue, please don't hesitate to reach out to us. We are happy to help you.

Thank you.
pnaroju 3,165 Reputation points Microsoft External Staff

2023-12-31T06:43:32.39+00:00

Hi Gil Clarke,

Has your issue been resolved? If you are still experiencing the problem, please inform us. We are happy to help you.

If the information is helpful, please consider by clicking the "Upvote" on the post.

Thank you.
pnaroju 3,165 Reputation points Microsoft External Staff

2024-01-02T05:33:52.68+00:00

Hi Gil Clarke,

Has your issue been resolved? If you are still experiencing the problem, please inform us. We are happy to help you.

If the information is helpful, please consider by clicking the "Upvote" on the post.

Thank you.

Answer 1

MissK 70

Have you made sure that you have an updated account and subscription.

pnaroju 3,165 Reputation points Microsoft External Staff

2024-01-01T13:11:45.7133333+00:00

Hi Gil Clarke,

Just checking in to see if you have got a chance to see the previous response by Luis Arias and MissK in resolving the issue.

Please let us know if your issue is resolved or not. If the information is helpful, please consider by clicking the "Upvote" on the post.

If you are still facing the issue, please don't hesitate to reach out to us. We are happy to help you.

Thank you.
TWAGIRAYEZU PHILIPPE 0 Reputation points

2024-01-02T01:06:59.4366667+00:00

I agree
TWAGIRAYEZU PHILIPPE 0 Reputation points

2024-01-02T01:07:53.58+00:00

Any comment
TWAGIRAYEZU PHILIPPE 0 Reputation points

2024-01-02T01:09:20.31+00:00

This is wonderful
TWAGIRAYEZU PHILIPPE 0 Reputation points

2024-01-02T01:11:45.5133333+00:00

Thank you
pnaroju 3,165 Reputation points Microsoft External Staff

2024-01-02T12:45:29.99+00:00

Hi Gil Clarke,

Has your issue been resolved? If you are still experiencing the problem, please inform us. We are happy to help you.

If the information is helpful, please consider by clicking the "Upvote" on the post.

Thank you.

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Installing Sandbox

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