320022 error on first sync of vm's to azure site recovery

Question

320022 error on first sync of vm's to azure site recovery

Matt Vorwald 21

I've setup a test VMware environment and I'm trying to get site recovery working as a prof of concept. I have the OVA deployed and i can see my two window's vm's and check the box next to them to enable replication. However on the first sync i'm getting these two errors. Is there a silver bullet fix that I'm unaware of because I'm a NOOB, or is there a place i can find deeper log/error detail to guide me in fixing this? I've included an image of the programs installed on the replication appliance, if that helps.... User's image

Error ID

320022

Error Message

One or more inputs are invalid.

Possible causes

The operation failed due to an internal error.

Recommendation

Retry the operation after some time. If the issue persists, contact support.

and

Error ID

539

Error Message

The requested action couldn't be performed by the Replication Provider.

Possible causes

The Provider action failed. Check other errors for more information.

Recommendation

Resolve the issue and retry the operation.

Sadiqh Ahmed 49,671 Reputation points Microsoft External Staff Moderator

2023-12-29T14:11:29.7166667+00:00

@Matt Vorwald Have you had a chance to see the previous response? If the suggestions were helpful, click “Accept Answer” and Up-Vote. Feel free to reach out to us if you've additional questions in this regard.
Sadiqh Ahmed 49,671 Reputation points Microsoft External Staff Moderator

2024-01-02T07:15:11.2133333+00:00

@Matt Vorwald We haven't heard back from you. Please reply if you have any questions in this matter and we will gladly continue the discussion.

2 answers

Your answer

Sadiqh Ahmed 49,671 Reputation points Microsoft External Staff Moderator

2023-12-29T14:11:29.7166667+00:00

@Matt Vorwald Have you had a chance to see the previous response? If the suggestions were helpful, click “Accept Answer” and Up-Vote. Feel free to reach out to us if you've additional questions in this regard.
Sadiqh Ahmed 49,671 Reputation points Microsoft External Staff Moderator

2024-01-02T07:15:11.2133333+00:00

@Matt Vorwald We haven't heard back from you. Please reply if you have any questions in this matter and we will gladly continue the discussion.

Answer 1

Matt Vorwald 21

it ended up working by disabling the firewall on the VM's i was trying to backup (I'm sure there is a list of ports or something i could have opened or something, but this was just a proof of concept). Also and equally important I ran windows updates a few times on the client VM's as well as the ARS appliance. I was using fresh builds of server 2022 and as was the ARS appliance, and they needed to be fully patched before i started having success replicating.

Sadiqh Ahmed 49,671 Reputation points Microsoft External Staff Moderator

2024-01-04T08:23:58.7766667+00:00

@Matt Vorwald Thanks for the update! Glad to hear that the issue is resolved :)

Thanks once again for sharing the solution with the community.

IMPORTANT: If you think the suggestions posted by my were helpful in resolving this issue, then I would really appreciate if you could "Accept Answer" and up-vote the post.

Answer 2

@Matt Vorwald Sorry for the inconvenience caused!

I understand that you are performing a test to enable replication for your VMware VMs and the initial sync isn't happening.

First thing, please ensure there are no firewall or proxy rules that is blocking. If this is not the case, you can download the mobility agent from the new appliance and install in the VM by following the steps provided in the following document https://learn.microsoft.com/en-us/azure/site-recovery/vmware-physical-mobility-service-overview#install-the-mobility-service-using-ui-modernized post installation register the VMs and then enable replication.

Hope this helps!

If the response helped, do "Accept Answer" and up-vote it