why can't I update windows 11 on my Acer Aspire 3 PC?

Question

I have have been struggling to update my Acer PC with Windows 11 for the past few months now. I have been constantly pausing downloads seeing as each time it downloads it takes whole day and than reports that there's been an error with the update.

Answer 1

What exact error are you getting?

Kindly go through the following Microsoft reference article:

Troubleshoot problems updating Windows

Open Command Prompt as Admin and run the following commands:

net stop bits

net stop wuauserv

ren %systemroot%\softwaredistribution softwaredistribution.bak

ren %systemroot%\system32\catroot2 catroot2.bak

net start bits

net start wuauserv

After all these commands are completed, close the Command Prompt window and restart your computer.

Answer 2

Hello,

Firstly, I suggest that perform a clean boot to check.

https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

Then update your drivers, make sure that all your device drivers and firmware are up to date. Outdated drivers or firmware can cause compatibility issues with the Windows 11 update. Visit Acer’s official support website and download the latest drivers and firmware for your specific model.

Disable third-party antivirus software: Temporarily disable any third-party antivirus software installed on your Acer PC. Sometimes, these security programs can interfere with the update process. Once disabled, attempt the Windows 11 update again.

If the issue still insists, try to reset Windows Update component.
https://learn.microsoft.com/en-us/troubleshoot/windows-client/deployment/additional-resources-for-windows-update

Best Regards