Unable to change Display Orientation to Portrait for Azure Windows VM(Windows Server 2022 Datacenter Azure Edition)

Question

Unable to change Display Orientation to Portrait for Azure Windows VM(Windows Server 2022 Datacenter Azure Edition)

Danish Ilyas 10

The purpose is to set Azure Windows VM display in portrait orientation. Below is the screen shot of it is greyed out.

Danish Ilyas 10 Reputation points

2023-12-28T16:21:06.77+00:00
Ravi Kanth Koppala 3,391 Reputation points Microsoft Employee Moderator

2023-12-28T16:44:12.5933333+00:00
@Danish Ilyas

To set the display orientation of an Azure Windows VM, you can follow the steps below:

Open the Remote Desktop Client app on your device.

Connect to your Azure Windows VM.

Once connected, open the Display settings by tapping the menu icon (three horizontal lines) in the top left-hand corner of the screen, then tapping Display.

Under Orientation, select your preferred orientation from Auto-adjust, Lock to Landscape, or Lock to Portrait.

If the option to set the display orientation is greyed out, it may be due to the Remote Desktop licensing mode not being configured properly. In this case, you can follow the steps outlined in the "Remote Desktop licensing mode isn't configured" section of the "Azure Virtual Desktop (classic) session host virtual machine configuration" document to check and configure the Remote Desktop licensing mode.

References:

Use features of the Remote Desktop client for Android and Chrome OS when connecting to Azure Virtual Desktop

Use features of the Remote Desktop client for iOS and iPadOS when connecting to Azure Virtual Desktop

Azure Virtual Desktop (classic) session host virtual machine configuration

AI Note: The answer is generated using the Microsoft Q&A AI Assist.
Danish Ilyas 10 Reputation points

2023-12-29T08:09:31.3+00:00

@Ravi Kanth Koppala

Please note that when It is tried to change orientation programmatically by calling ChangeDisplaySettingsEx function it results"

DISP_CHANGE_BADMODE The graphics mode is not supported.

"

return, Are we sure that it is because of "Remote Desktop licensing mode isn't configured".

Please note that the purpose of changing orientation is to share the screen with a VNC server.
Prrudram-MSFT 28,286 Reputation points Microsoft Employee Moderator

2024-01-01T14:21:34.38+00:00

@Danish Ilyas Did you check the registry settings i have suggested?
Danish Ilyas 10 Reputation points

2024-01-06T03:25:42.8033333+00:00

@Prrudram-MSFT Yes I checked and changing it didn't work. It has been observed that default display Drivers installed on the platform "Microsoft Hyper-V Video" are keeping it disabled or not letting it to change.

For my specific scenario I have been looking for different solutions like "USB Mobile Monitor Virtual Display" and "Virtual Display Drivers" but both didn't meet the requirement to always keep the display portrait even after restart for windows server 2022 with the higher resolution.

https://www.amyuni.com/forum/viewtopic.php?t=3030

https://github.com/itsmikethetech/Virtual-Display-Driver

For the time being creating a windows server 2019 Virtual machine and using Virtual Display Driver meet our requirement.

Thanks
Prrudram-MSFT 28,286 Reputation points Microsoft Employee Moderator

2024-01-10T08:20:07.4866667+00:00

Thanks for the update.

1 answer

Your answer

Danish Ilyas 10 Reputation points

2023-12-28T16:21:06.77+00:00
Ravi Kanth Koppala 3,391 Reputation points Microsoft Employee Moderator

2023-12-28T16:44:12.5933333+00:00

@Danish Ilyas

To set the display orientation of an Azure Windows VM, you can follow the steps below:

Open the Remote Desktop Client app on your device.

Connect to your Azure Windows VM.

Once connected, open the Display settings by tapping the menu icon (three horizontal lines) in the top left-hand corner of the screen, then tapping Display.

Under Orientation, select your preferred orientation from Auto-adjust, Lock to Landscape, or Lock to Portrait.

If the option to set the display orientation is greyed out, it may be due to the Remote Desktop licensing mode not being configured properly. In this case, you can follow the steps outlined in the "Remote Desktop licensing mode isn't configured" section of the "Azure Virtual Desktop (classic) session host virtual machine configuration" document to check and configure the Remote Desktop licensing mode.

References:

Use features of the Remote Desktop client for Android and Chrome OS when connecting to Azure Virtual Desktop

Use features of the Remote Desktop client for iOS and iPadOS when connecting to Azure Virtual Desktop

Azure Virtual Desktop (classic) session host virtual machine configuration

AI Note: The answer is generated using the Microsoft Q&A AI Assist.
Danish Ilyas 10 Reputation points

2023-12-29T08:09:31.3+00:00

@Ravi Kanth Koppala

Please note that when It is tried to change orientation programmatically by calling ChangeDisplaySettingsEx function it results"

DISP_CHANGE_BADMODE The graphics mode is not supported.

"

return, Are we sure that it is because of "Remote Desktop licensing mode isn't configured".

Please note that the purpose of changing orientation is to share the screen with a VNC server.
Prrudram-MSFT 28,286 Reputation points Microsoft Employee Moderator

2024-01-01T14:21:34.38+00:00

@Danish Ilyas Did you check the registry settings i have suggested?
Danish Ilyas 10 Reputation points

2024-01-06T03:25:42.8033333+00:00

@Prrudram-MSFT Yes I checked and changing it didn't work. It has been observed that default display Drivers installed on the platform "Microsoft Hyper-V Video" are keeping it disabled or not letting it to change.

For my specific scenario I have been looking for different solutions like "USB Mobile Monitor Virtual Display" and "Virtual Display Drivers" but both didn't meet the requirement to always keep the display portrait even after restart for windows server 2022 with the higher resolution.

https://www.amyuni.com/forum/viewtopic.php?t=3030

https://github.com/itsmikethetech/Virtual-Display-Driver

For the time being creating a windows server 2019 Virtual machine and using Virtual Display Driver meet our requirement.

Thanks
Prrudram-MSFT 28,286 Reputation points Microsoft Employee Moderator

2024-01-10T08:20:07.4866667+00:00

Thanks for the update.

Answer 1

Hi @Danish Ilyas

Thank you for reaching out to the Microsoft Q&A platform.

Change LastOrientation Registry Value to see if the settings for display orientation can be changed.

Step 1: Open the Registry Editor via Windows’s search box

Step 2: Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AutoRotation.

Step 3: Right-click LastOrientation and set the value data to 0.

Step 4: If you see the SensorPresent key, set its value data to 1.

Step 5: Save all the changes.
If you still cannot change the display orientation and if it is greyed out, you can check and update the display driver.

Please Accept Answer and hit Yes for "was this answer helpful" if this helps

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Unable to change Display Orientation to Portrait for Azure Windows VM(Windows Server 2022 Datacenter Azure Edition)

1 answer

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