How to Move Authenticator Security Codes from iOS to Android

AlexG-0957 0 Reputation points
2023-12-29T11:38:31.8366667+00:00

Hello! I am transferring from an iPhone 13 to a Pixel 8 and have logged into authenticator on my new device. However, I'm unable to see any of my security codes for 2 Factor Authentication, and any alerts for me to log into my accounts are going to my old device. I'm not sure how to proceed.

Microsoft Security Microsoft Authenticator
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  1. Thameur-BOURBITA 36,261 Reputation points Moderator
    2023-12-29T11:45:45.14+00:00

    Hi @AlexG-0957

    I think You should ask your administrator with Global admin account to reset your Entra ID account and let you re-register you new phone using Microsoft Authenticator as mentioned in the screenshot below:

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    Please don't forget to accept helpful answer

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