Why does Outlook (new) calendar only show recurring events?

Question

I recently upgraded to try new Outlook in Win11. It integrates mails, calendars and contacts. I added my iCloud and Google accounts to it. Strangely, only recurring events can be displayed in the calendar view. It is also the same situation in the side pane of "My Day". None of the iCloud or Google single event can be shown in the calendar. It annoys my a lot. Can anyone have a fix on it?

Version

You have Microsoft Outlook Version 1.2023.1204.100 (Production).

Client Version is 20231215008.08 .

I don't think I am using Outlook 365 and therefore this Q&A doesn't fit me:

https://learn.microsoft.com/en-us/answers/questions/587663/calendar-pane-only-shows-recurring-meetings

Answer 1

If you're experiencing issues with the new Outlook Calendar in Windows 11, specifically with non-recurring events not showing in the calendar view, you may try the following troubleshooting steps:

1. **Refresh Calendar:**
   - Close and reopen the Outlook app to refresh the calendar view. Sometimes, a simple restart can resolve display issues.

2. **Re-sync Accounts:**
   - Check if the iCloud and Google accounts are properly synced. Go to Settings > Accounts and ensure that the synchronization for both iCloud and Google accounts is enabled.

3. **Check Filter Settings:**
   - Confirm that there are no filters applied to the calendar view that might be hiding non-recurring events. Look for any filter options in the Outlook Calendar settings.

4. **Reset Calendar Views:**
   - Resetting the calendar views can sometimes resolve display issues. Go to the calendar, click on the "View" tab, and select "Reset View" or a similar option that resets the calendar layout.

5. **Recreate Outlook Profile:**
   - If the issue persists, consider recreating your Outlook profile. This involves removing the email accounts and adding them back. Be cautious with this step, as it will remove locally stored emails and settings.

6. **Check Web Interface:**
   - Log in to your iCloud and Google accounts via their web interfaces and verify if the events are correctly displayed there. This can help identify whether the issue is specific to the Outlook app.

7. **Update Outlook:**
   - Ensure that you have the latest version of Outlook installed. Check for updates in the Microsoft Store or through the app's settings.

8. **Outlook Support:**
   - If none of the above steps resolve the issue, consider reaching out to Microsoft Support for further assistance. They may have specific insights into the issue and provide additional troubleshooting steps.

It's worth noting that software updates and fixes are regularly released, so keeping your Outlook app up to date is crucial for optimal performance. If the issue persists, contacting Microsoft Support or checking for community discussions on Microsoft forums might provide additional insights or solutions.

Answer 2

Hi @Zihao Zhang ,

Welcome to our forum!

Strangely, only recurring events can be displayed in the calendar view. It is also the same situation in the side pane of "My Day". None of the iCloud or Google single event can be shown in the calendar.

Please check the Filter option and confirm it shows All calendar events to check if there're any differences.

Hope to help you!

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