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Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
5,771 questions
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Hi @Saravana Kumar Palaniappan
Welcome to our forum!
For better research, please provide more details about this case:
Does the problem happen in the Outlook desktop client?
What is your account type (personal account/organizational)?
What is the Outlook client version? Make sure to update to the latest version.
Can you log in to your account on Outlook web?
Depending on the error code, it could be an error caused by a login credential issue. Please try the following possible suggestions:
- In windows Settings > Accounts > Access work or school, remove the account and add it again and then log in to check the result.
- In addition, there is user feedback that removing Office login credentials and clearing PTM can solve the problem, and you can try to check if it helps you. More information, see: https://learn.microsoft.com/en-us/office/troubleshoot/activation/tpm-malfunctioned.
- You can create a new profile and add this account in question. Create an Outlook profile - Microsoft Support
Hope this helps!
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