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Hi, I'm having the same error.
None of my users are receiving the Verification Code for email.
Azure B2C sign up flow does not send verification code to email
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 43%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E1%3C/text%3E%3C/svg%3E)
14679115
100
Reputation points
Hello,
If you could help with Azure B2C. We have a sign-up flow for user registration in Azure B2C. When a user types the email address and clicks on "send verification code" nothing is received to the email address. It is worked on December 30th. Do you know if MS facing any issues right now? Thanks
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Accepted answer
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 71%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Andi Neck 5 Reputation points2024-01-03T15:11:02.6833333+00:00 Hi, same here, no Email Verification Codes are sent at the moment
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14679115 100 Reputation points
2024-01-03T16:27:11.6133333+00:00 MS already announced B2C service was impacted. The bad thing is Azure status was not updated at least Azure service health too late for an updates.
SUMMARY OF IMPACT:
Starting at 08:45 UTC on 03 January 2024, you have been identified among a subset of customers whose end users using Azure Active Directory B2C may experience failures for email verification when trying to sign-up or sign-in to B2C applications. Password resets by end users may also experience failures. Retries might be successful. The service on which Azure Active Directory B2C relies on experienced an outage due to the faulty node.NEXT STEPS:
As a part of mitigation strategy the dependent team is working on exploring possible mitigation workstreams. The previous mitigation actions, taking faulty node out of rotation and adding additional resources were unsuccessful. We apologize for any inconvenience this has caused. The next update will be provided in 3 hours or as events warrant.-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 49%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENE%3C/text%3E%3C/svg%3E)
Nick E 0 Reputation points2024-01-03T18:18:08.6933333+00:00 My teams as well are having this issue currently. https://azure.status.microsoft/en-us/status reports no issues at the moment. How did you view this issue with Summary of Impact and Next Steps? How can I know when the issue will be resolved? Thank you!
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Nick E 0 Reputation points
2024-01-03T18:20:34.6633333+00:00 My teams are currently having this issue as well. How did you receive this information regarding the Summary of Impact and Next Steps? How can I know when the issue is resolved? Thank you!
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 19%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
educationcare24 5 Reputation points2024-01-03T16:39:31.6366667+00:00 I need Microsoft authenticator app Recovery for facebook account Accessing.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 0%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Surajit Phukan 0 Reputation points2024-02-20T20:06:40.0833333+00:00 Please fixed this issue
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