Azure B2C sign up flow does not send verification code to email

14679115 100 Reputation points
2024-01-03T13:25:30.2933333+00:00

Hello,

If you could help with Azure B2C. We have a sign-up flow for user registration in Azure B2C. When a user types the email address and clicks on "send verification code" nothing is received to the email address. It is worked on December 30th. Do you know if MS facing any issues right now? Thanks

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Microsoft Security | Microsoft Entra | Microsoft Entra ID
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  1. Reynaldo Andrés Reyes Gualtero 81 Reputation points
    2024-01-03T14:36:05.79+00:00

    Hi, I'm having the same error.

    None of my users are receiving the Verification Code for email.

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  1. Andi Neck 5 Reputation points
    2024-01-03T15:11:02.6833333+00:00

    Hi, same here, no Email Verification Codes are sent at the moment

    1 person found this answer helpful.
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  2. 14679115 100 Reputation points
    2024-01-03T16:27:11.6133333+00:00

    MS already announced B2C service was impacted. The bad thing is Azure status was not updated at least Azure service health too late for an updates.

    SUMMARY OF IMPACT:
    Starting at 08:45 UTC on 03 January 2024, you have been identified among a subset of customers whose end users using Azure Active Directory B2C may experience failures for email verification when trying to sign-up or sign-in to B2C applications. Password resets by end users may also experience failures. Retries might be successful. The service on which Azure Active Directory B2C relies on experienced an outage due to the faulty node.

    NEXT STEPS:
    As a part of mitigation strategy the dependent team is working on exploring possible mitigation workstreams. The previous mitigation actions, taking faulty node out of rotation and adding additional resources were unsuccessful. We apologize for any inconvenience this has caused. The next update will be provided in 3 hours or as events warrant.

    1 person found this answer helpful.

  3. educationcare24 5 Reputation points
    2024-01-03T16:39:31.6366667+00:00

    I need Microsoft authenticator app Recovery for facebook account Accessing.Screenshot_2023-12-31-09-06-55-311_com.facebook.katana

    1 person found this answer helpful.

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