Wifi infrastructure problem with windows 11 22h2 or 22h3

rz 0 Reputation points
2024-01-05T14:45:43.4533333+00:00

Hi,

Can you tell me if Microsoft will soon create a fix for the corporate wifi issue with Windows 11. This is very blocking for our users. the certificates are however installed correctly on the PC

below the log file on windows. Regards.

Log Name:Microsoft-Windows-WLAN-AutoConfig/Operational Source: Microsoft-Windows-WLAN-AutoConfig Date: 05/01/2024 15:29:29 Event ID: 12013 Task Category:OneXAuthentication Level: Error Keywords: (1024),(512) User: System Computer: XXXXX Description : 802.1X wireless authentication failed.

Network card: Intel(R) Wi-Fi 6E AX211 160MHz Interface GUID: {284792f0-dc99-4e41-8b11-fcf1b95f8e0e} Local MAC address: 08:9D:F4:C4:04:7D Network name (SSID): XXXXX BSS type: Infrastructure Peer MAC Address: B4:5D:50:4B:4D:F2 Identity: host/XXXXX User: Domain : Reason: Explicit EAP failure received. Error: 0x80070285 EAP reason: 0x285 EAP root cause string: An internal authentication error occurred. EAP error: 0x285

Event XML: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-WLAN-AutoConfig" Guid="{9580d7dd-0379-4658-9870-d5be7d52d6de}" /> <EventID>12013</EventID> <Version>0</Version> <Level>2</Level> <Task>24014</Task> <Opcode>205</Opcode> <Keywords>0x8000000000000600</Keywords> <TimeCreated SystemTime="2024-01-05T14:29:29.5830515Z" /> <EventRecordID>455</EventRecordID> <Correlation /> <Execution ProcessID="4860" ThreadID="5480" /> <Channel>Microsoft-Windows-WLAN-AutoConfig/Operational</Channel> <Computer>XXXXX</Computer> <Security UserID="S-1-5-18" /> </System> <EventData> <Data Name="Adapter">Intel(R) Wi-Fi 6E AX211 160MHz</Data> <Data Name="DeviceGuid">{284792f0-dc99-4e41-8b11-fcf1b95f8e0e}</Data> <Data Name="LocalMac">08:9D:F4:C4:04:7D</Data> <Data Name="SSID">XXXXX</Data> <Data Name="BSSType">Infrastructure</Data> <Data Name="PeerMac">B4:5D:50:4B:4D:F2</Data> <Data Name="Identity">host/XXXXX</Data> <Data Name="User"> </Data> <Data Name="Domain"> </Data> <Data Name="ReasonText">Explicit EAP failure received.</Data> <Data Name="ReasonCode">0x50005</Data> <Data Name="ErrorCode">0x80070285</Data> <Data Name="EAPReasonCode">0x285</Data> <Data Name="EAPRootCauseString">An internal authentication error has occurred.</Data> <Data Name="EAPErrorCode">0x285</Data> <Data Name="ConnectionId">0x8</Data> <Data Name="ExplicitCredentials">false</Data> </EventData> </Event>

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Karlie Weng 14,411 Reputation points Microsoft Vendor
    2024-01-09T01:57:44.67+00:00

    Hello,

    Does such a problem only happen on Windows 11? Is there any change before problem happens such as update installation, configuration change?

    Make sure that the correct internal Root CA certificate is also installed and deployed to the device. And the certificate meets the requirements.

    Certificate requirements when you use EAP-TLS or PEAP with EAP-TLS:

    https://learn.microsoft.com/en-us/troubleshoot/windows-server/networking/certificate-requirements-eap-tls-peap

    Kind Regards,
    Karlie Weng

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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  2. rz 0 Reputation points
    2024-01-09T09:30:36.4266667+00:00

    hello Karlie,

    the wifi infrastructure works correctly on Windows 10, it is only on Windows 11 that we have this problem.

    I can't connect to our company wifi at all, however a private wifi (wpa2) with only a password works.

    In addition, I confirm that the certificates appear on the Windows 11 PC.

    Regrads.

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  3. Swen Koopmans 0 Reputation points
    2024-04-24T09:59:01.9433333+00:00

    Where you able to solve the issue?

    I'm seeing the same issue. Windows 10 works fine. Windows 11 works with updates up to 2024-02. When I install 2024-04 it doesnt connect anymore to the wifi if its a certificate based network. A wpa network is fine.

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