Gallery does not show all participants video on one screen, have to scroll to a second screen, even when there are a low number of participants, like 4-5.

Question

When in a Teams meeting, even with a low number of participants, sometimes it automatically enables a scroll function where I can't see everyone that is in the meeting on one screen. At the bottom of the display I see 1/2 with an > next to it. When I click on the > it takes me to screen 2/2 and I see the other meeting participants. How do I change the setting so that everybody displays on the same screen? I am already in Gallery Mode.

Answer 1

Hi @Jen Murphy

By default, all meetings will be set to Gallery layout which should display participants in 2 x 2 or 3 x 3 grids, thus showing up to 9 attendees on the same screen. If you have connected to more than 9 participants in a meeting, then Teams will let you change the layout of a meeting screen to “Large Gallery” view. If Large Gallery is enabled, the service will dynamically rearrange the screen depending on the number of participants present or the number of video feeds that are turned ON. Teams will enable a 4 x 5 grid if there are 20 participants or less and will switch to 6 x 5 as the number of participants rise up. If more attendees enter the meeting, Teams will switch to a 7 x 7 layout to let you see all the members in the meeting. It is to be noted that you cannot see more than 49 participants at once.

Gallery does not show all participants video on one screen, have to scroll to a second screen, even when there are a low number of participants, like 4-5.

There are a few possible solutions that you can try:

• Try to check and update if the Teams is the latest version.
• Clear the Teams cache from your device.
• If you’re using the Teams desktop or mobile app, try using the web version: https://teams.microsoft.com/.

Hope the above information is helpful for you!

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