How to Fix NPSMSvc_7130e <Failed to Read Description. Error Code: 15100>

Question

I have a few different programs in my Services that are showing failed to read errors and i need assistance on how to get them up and running again. if someone could help. I have a Rog Strix G16 Intel core i9-13980HX with a 4070. everything else seems to be running as it should be.

• McpManagementService- <Failed to Read Description. Error Code: 15100 >
• NPSMSvc_7130e- <Failed to Read Description. Error Code: 15100 >
• WaaSMedicSvc- <Failed to Read Description. Error Code: 2 >

thank you to anyone who can assist!

Answer 1

McpManagementService failed description error is by design. Microsoft never corrected this! You can edit the registry and change the service description to the real name: Universal Print Management Service. (google it for instructions if needed.) I don't know about the other two, because my system don't have them.

Answer 2

Firstly, this has been a years-long problem, possibly occurring on ALL Windows 11 systems, so it isn't just you.

For services, Err 15100 seems to occur when a service lacks proper language translations or something. The lack of a description is probably only a symptom of that problem. For the record, NPSMSvc is according to Microsoft the "Now Playing Session Manager" with the description "The now playing session manager (NPSM) service manages media sessions running on the device." WaaSMedicSvc is officially labeled "Windows Update Medic Service" according to Microsoft, but there is no further explanation on that page outside of listing it among services that ought not to be disabled on the Windows IoT Enterprise operating system. It seems as if it is involved in helping handle Windows Update errors. I could look further... but TBH I'm responding to this right now instead of doing my homework, so at least for now I have to stop here. LOL

Also, you can just use the sc.exe command-line tool to change a service's description. It is:

sc description <ServiceName> <ItsNewDescription>