我无法登录管理人账户 (公司账户)

Marco Ding 0 Reputation points
2024-01-06T11:53:59.84+00:00

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无法登录公司账户的管理人账户,显示需要authenticator 代码,但是我之前用装了这个软件的手机刷机了,没有办法再使用了,那我怎么通过认证并登入到我的管理人账户呢???急急急!!!

Microsoft 365 and Office | SharePoint | For business | Windows
Microsoft Security | Microsoft Authenticator
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  1. Emily Du-MSFT 51,846 Reputation points Microsoft External Staff
    2024-01-08T08:22:48.2933333+00:00

    Please click Log in through other methods to see if you can verify through other methods such as mobile phone number.

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    If there are no other methods to verify and the issue is urgent to your business, I recommended you contact Microsoft Customer Support Services (CSS) via telephone. Please be advised that you might be charged for phone support service.  Go to the website to find related number and call it to create a new Phone Service Request to Microsoft Phone Support team.


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