How can i cancel my ms project subscription?

Question

I have never been able to login. I wish to cancel this. I've been searching online and i can cant find the process that will allow me to cancel.

Answer 1

Hello @ann.kaufmann ,

if you don't see an option to cancel or turn off recurring billing, try the following:

• Make sure you're signed in to the Microsoft account dashboard with the same Microsoft account you used to purchase Microsoft 365.
• If you see Turn on recurring billing, this means your subscription will expire at the date shown and you can continue to use the product until that date. You don't need to do anything else.
• Check if a payment method needs to be updated. If it does, we'll let you know when you arrive at Services & subscriptions. To fix any issues, on the Manage page, select Change how you pay. For more info, see Change the payment method for a Microsoft subscription.
• If you still need help, live support advocates are available to help.  
  Request a call back

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