The exception Privileged instruction. (0xc0000096)

Question

Good day, I had Visual Studio installed, but today it started showing some error. Without thinking much, I uninstalled it and downloaded a new installer for Visual Studio Community from the official website. However, when I launch this installer, I get the following error: 'The exception Privileged instruction. (0xc0000096) occurred in the application at location 0x00000000778C29B0.'

Answer 1

the error you encountered is a known issue with the Visual Studio Installer, The error occurs when the installer tries to access a memory location that is protected by the operating system. This can happen due to various reasons, such as antivirus software, corrupted files, or hardware problems

Some possible solutions that you can try are:

• Disable any antivirus software or firewall that might interfere with the installation process.
• Delete the Visual Studio Installer folder and run the installation bootstrapper again. This can reset the installation metadata and fix corrupted files. The folder path is typically C:\Program Files (x86)\Microsoft Visual Studio\Installer
• Run the installer as an administrator. This can grant the installer the necessary permissions to access the memory location.
• Check your system for any hardware issues, such as faulty RAM or hard disk. You can use the Windows Memory Diagnostic tool or the CHKDSK command to scan and repair your hardware