Windows Server OS Upgrade

Question

Hello,

I am trying to upgrade the server OS from Windows Server 2016 STD to Windows Server 2019 STD but every time the OS upgrade get stuck at 22%

The problematic server is hosted on the Hyper-V Host.

1. Booted the server in the clean-boot mode and try to upgrade the server OS but it got failed.
2. Disable / Removed the 3rd party applications from the server.
3. Ran below commands on the server but no errors detected.
   1. SFC /Scannow
      1. DISM /Online /Cleanup-Image /CheckHealth
         1. DISM /Online /Cleanup-Image /ScanHealth
            1. DISM /Online /Cleanup-Image /RestoreHealth
4. Also, increased the numbers of CPU and Memory on the server but no success.

Please help.

Answer 1

Hello, Upgrading server operating systems can sometimes be a complex process due to many reasons like incompatible drivers, software or other hardware related issues. Here are a few more things you can try: 1.update the Windows server 2016 to the latest OS version then upgrade again. It means that we could install the latest update firstly. 2. Because the AV has been disabled and perform a clean boot. So try to update drivers, some drivers could be incompatible with the new OS and causing the issue. 3.Check the Upgrade Logs: The logs should give you more information about what is causing the upgrade to fail. You can usually find them in the $Windows.~bt\Sources\Panther directory. The setuperr.log and setupact.log files can provide useful information. Best Regards, Hania Lian

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