[urgent]I can't enroll device to Intune

Question

Hi Microsoft Support,

Sorry for asking too many questions.

When I tried to enroll a device to Intune by using "Access word or school", it shown below figure. Even I deleted all compliance policy and conditional access, this error still occur.

Please help. Thanks.

Answer 1

@James Chan_110,Thanks for posting in Q&A.

From your description, I know you cannot enroll device to Intune.

Honestly, I haven't met this issue before. Let's do some check.

1.Please check Intune enrollment requirements follow the link below.

https://learn.microsoft.com/en-us/windows/client-management/mdm-diagnose-enrollment

2.Check if there exist related errors in the Event Viewer logs. Location: Event Viewer > Applications and Services logs > Microsoft > Windows > DeviceManagement-Enterprise-Diagnostic-Provider > Admin.

If there is anything update, feel free to let us know.

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