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No Authenticator code being sent

Rachel Miller 0 Reputation points
2024-01-10T17:15:51.02+00:00

I’m trying to log into my school account and one of the steps is to enter the code sent to the Authenticator app, but I’m not receiving a code in the Authenticator app. I can’t access anything for my classes without this and the IT people said to re install the app and that did nothing.

Microsoft Security | Microsoft Authenticator
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  1. Thameur-BOURBITA 36,491 Reputation points Moderator
    2024-01-10T18:23:31.2166667+00:00

    Hi @Rachel Miller You should ask your administrator with Global admin account to reset your Entra ID account and let you re-register MFA through Microsoft Authenticator on your phone as mentioned in the screenshot below: User's image

    ---Please don't forget to accept helpful answer

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