Deployed Redis Enterprise - but functions locked down even for admins - cant get access keys etc

Question

Deployed Enterprise REdis
Cant see the access keys Cant alter the configuration

Answer 1

Hi John Fak •,

Welcome to Microsoft Q&A forum.

As I understand, you are facing "Unable to Load Key" issue in Access Keys of your Azure Redis Cache.

This issue looks strange and could be transient portal issue. I would request you to retry using a different browser and afresh if this helps, please let us know the region of the Cache as it might be due to some temporary outage or maintenance.

Also, I recommend you to try using Azure CLI to Get Keys for your cache as below:

az redis list-keys [--ids]
                   [--name]
                   [--resource-group]
                   [--subscription]

Retrieve a Redis cache's access keys.

This operation requires write permission to the cache resource. Reference: https://learn.microsoft.com/en-us/cli/azure/redis?view=azure-cli-latest#az-redis-list-keys

or with REST as below:

POST https://management.azure.com/subscriptions/{subscriptionId}/resourceGroups/{resourceGroupName}/providers/Microsoft.Cache/redis/{name}/listKeys?api-version=2023-08-01

Retrieve a Redis cache's access keys. This operation requires write permission to the cache resource.

Let us know the result so that we can further look into the issue.

Thanks