Unable to sysprep Windows 10 after installing KB5034122!

Arthur Durand 131

I use a reference Windows 10 image in audit mode, the license has never been rearmed and the image was never sysprep'ed before! I installed KB5034122 the same way I usually install updates when I update my reference image. I've never had sysprep fail before, but sysprep fails after installing KB5034122! I have attached the setupact.log.

I tried to uninstall all Appx Packages for the Administrator account, I also took control of the Generalize.xml file and gave Administrators and Users permission to modify the file as per Copilot's suggestions to try and resolve the issue with sysprep, but to no avail! Sysprep still fails! I also ran:

DISM /Online /Cleanup-Image /ScanHealth
SFC /SCANNOW

ScanHealth didn't find any store corruption and SFC did fix corrupt files, but sysprep still fails!

Any guidance on resolving this issue would be greatly appreciated!
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setupact.log

Darrell Gorter 1,296 Reputation points

2024-01-11T01:57:36.49+00:00

Hello, I don't see the attached setuplog.txt file? Can you reattach? Darrell
Arthur Durand 131 Reputation points

2024-01-11T02:11:22.3866667+00:00

2024-01-11 03:06:10, Info 2024-01-11 03:06:10, Info 2024-01-11 03:06:10, Info 2024-01-11 03:06:10, Info 2024-01-11 03:06:10, Info 2024-01-11 03:06:10, Info 2024-01-11 03:06:10, Info 2024-01-11 03:06:10, Warning 2024-01-11 03:06:10, Info 2024-01-11 03:06:10, Info 2024-01-11 03:06:10, Info 2024-01-11 03:06:10, Info 2024-01-11 03:06:10, Info 2024-01-11 03:06:10, Info 2024-01-11 03:06:10, Info 2024-01-11 03:06:10, Info 2024-01-11 03:06:10, Info 2024-01-11 03:06:10, Info 2024-01-11 03:06:10, Info 2024-01-11 03:06:10, Info 2024-01-11 03:06:10, Info 2024-01-11 03:06:10, Info 2024-01-11 03:06:10, Info 2024-01-11 03:06:10, Info 2024-01-11 03:06:10, Info 2024-01-11 03:06:10, Info 2024-01-11 03:06:10, Info 2024-01-11 03:06:10, Info 2024-01-11 03:06:10, Info 2024-01-11 03:06:10, Info 2024-01-11 03:06:10, Info 2024-01-11 03:06:10, Info 2024-01-11 03:06:10, Info 2024-01-11 03:06:10, Error 2024-01-11 03:06:10, Error 2024-01-11 03:06:10, Error 2024-01-11 03:06:10, Error 2024-01-11 03:06:10, Error 2024-01-11 03:06:10, Error 2024-01-11 03:06:10, Error 2024-01-11 03:06:10, Error 2024-01-11 03:06:12, Info 2024-01-11 03:06:12, Info SYSPRP ======================================================== SYSPRP === Beginning of a new sysprep run === SYSPRP ======================================================== [0x0f004d] SYSPRP The time is now 2024-01-11 03:06:10 [0x0f004e] SYSPRP Initialized SysPrep log at C:\Windows\System32\Sysprep\Panther [0x0f0054] SYSPRP ValidatePrivileges:User has required privileges to sysprep machine [0x0f007e] SYSPRP FCreateTagFile:Tag file C:\Windows\System32\Sysprep\Sysprep_succeeded.tag does not already exist, no need to delete anything SYSPRP WinMain: File operations pending [0x0f005f] SYSPRP ParseCommands:Found supported command line option 'GENERALIZE' [0x0f005f] SYSPRP ParseCommands:Found supported command line option 'OOBE' [0x0f005f] SYSPRP ParseCommands:Found supported command line option 'SHUTDOWN' [0x0f005f] SYSPRP ParseCommands:Found supported command line option 'UNATTEND' [0x0f00d7] SYSPRP WinMain:Pre-validing 'cleanup' internal providers. SYSPRP RunDlls:Running platform actions specified in action file for phase 3 SYSPRP SysprepSession::CreateSession: Successfully created instance with action file C:\Windows\System32\Sysprep\ActionFiles\Cleanup.xml, and mode <null> SYSPRP SysprepSession::Validate: Beginning action execution from C:\Windows\System32\Sysprep\ActionFiles\Cleanup.xml SYSPRP SysprepSession::CreateXPathForSelection: Sysprep mode in registry is <null> SYSPRP SysprepSession::CreateXPathForSelection: Processor architecture in registry is AMD64 SYSPRP ActionPlatform::LaunchModule: Executing method 'Sysprep_Clean_Validate_Opk' from C:\Windows\System32\spopk.dll CSI 00000001 Shim considered [l:126]'??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.3745_none_7ded3f327ca60a41\wcp.dll' : got STATUS_OBJECT_PATH_NOT_FOUND CSI 00000002 Shim considered [l:123]'??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.3745_none_7ded3f327ca60a41\wcp.dll' : got STATUS_SUCCESS SYSPRP Sysprep_Clean_Validate_Opk: Successfully validated reserves state on the machine for entering audit mode. SYSPRP ActionPlatform::LaunchModule: Successfully executed 'Sysprep_Clean_Validate_Opk' from C:\Windows\System32\spopk.dll [0x0f00d7] SYSPRP WinMain:Pre-validing 'generalize' internal providers. SYSPRP RunDlls:Running platform actions specified in action file for phase 1 SYSPRP SysprepSession::CreateSession: Successfully created instance with action file C:\Windows\System32\Sysprep\ActionFiles\Generalize.xml, and mode <null> SYSPRP SysprepSession::Validate: Beginning action execution from C:\Windows\System32\Sysprep\ActionFiles\Generalize.xml SYSPRP SysprepSession::CreateXPathForSelection: Sysprep mode in registry is <null> SYSPRP SysprepSession::CreateXPathForSelection: Processor architecture in registry is AMD64 SYSPRP ActionPlatform::LaunchModule: Executing method 'ValidateBitLockerState' from C:\Windows\System32\BdeSysprep.dll SYSPRP ActionPlatform::LaunchModule: Successfully executed 'ValidateBitLockerState' from C:\Windows\System32\BdeSysprep.dll SYSPRP ActionPlatform::LaunchModule: Executing method 'SysprepGeneralizeValidate' from C:\Windows\System32\AppxSysprep.dll SYSPRP Entering SysprepGeneralizeValidate (Appx) - validating whether all apps are also provisioned. SYSPRP Package Microsoft.SkypeApp_14.53.77.0_x64__kzf8qxf38zg5c was installed for a user, but not provisioned for all users. This package will not function properly in the sysprep image. SYSPRP Failed to remove apps for the current user: 0x80073cf2. SYSPRP Exit code of RemoveAllApps thread was 0x3cf2. SYSPRP ActionPlatform::LaunchModule: Failure occurred while executing 'SysprepGeneralizeValidate' from C:\Windows\System32\AppxSysprep.dll; dwRet = 0x3cf2 SYSPRP SysprepSession::Validate: Error in validating actions from C:\Windows\System32\Sysprep\ActionFiles\Generalize.xml; dwRet = 0x3cf2 SYSPRP RunPlatformActions:Failed while validating Sysprep session actions; dwRet = 0x3cf2 [0x0f0070] SYSPRP RunDlls:An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = 0x3cf2 [0x0f00d8] SYSPRP WinMain:Hit failure while pre-validate sysprep generalize internal providers; hr = 0x80073cf2 [0x0f0052] SYSPRP Shutting down SysPrep log [0x0f004d] SYSPRP The time is now 2024-01-11 03:06:12

1 answer

Darrell Gorter 1,296 Reputation points

2024-01-11T15:55:33.8566667+00:00

Hello, I see the setuplog.txt file. The error is with the APPX package for Microsoft Skype being installed for a one user: 2024-01-11 03:06:10, Error SYSPRP Package Microsoft.SkypeApp_14.53.77.0_x64__kzf8qxf38zg5c was installed for a user, but not provisioned for all users. This package will not function properly in the sysprep image. 2024-01-11 03:06:10, Error SYSPRP Failed to remove apps for the current user: 0x80073cf2. This app needs to be removed from all users:
Use powershell remove-AppxPackage with the allusers switch and the appname. Darrell
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