Azure CostManagement Api - GenerateDetailedCostReportOperationResult error code 500

Stanislav Fotev 100

I am calling the Generate Detailed Cost Report - Create Operation successfully, but when I try to call the OperationResult I am getting the error below. How can I troubleshoot such an error? I am adding the Authorization header and the scope and operationId as pathParams.

{
    "error": {
        "code": "500",
        "message": "An error occurred during processing this request. Use this request id '<

SadiqhAhmed-MSFT 45,516 Reputation points Microsoft Employee

2024-01-19T20:06:54.76+00:00

@Stanislav Fotev Any progress on this issue?
SadiqhAhmed-MSFT 45,516 Reputation points Microsoft Employee

2024-01-22T09:37:59.9233333+00:00

@Stanislav Fotev We haven't heard back from you. Please reply if you have any questions in this matter and we will gladly continue the discussion.
Zachary Goulet 0 Reputation points

2024-02-06T23:45:56.43+00:00

I am also experiencing this exact same issue. No problem when generating and downloading Cost Details Report, but Detailed Cost Report gives 500 response when polling the link for a status update.
SadiqhAhmed-MSFT 45,516 Reputation points Microsoft Employee

2024-02-07T16:31:54.2166667+00:00

@Zachary Goulet Sorry to hear that. IMHO, it is best to create a technical support ticket to investigate this issue further. Here is the link - https://docs.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request to create support case. FYI: Azure Billing and Subscription Management support is included in the Basic Support Plan without any charge. https://azure.microsoft.com/en-us/support/plans/

2 answers

Pinaki Ghatak 4,375 Reputation points Microsoft Employee

2024-01-11T08:10:24.39+00:00
Hello @Stanislav Fotev Since you have provided very limited information, and given the limited information, this is what I can help with - as a start. The error code 500 you’re encountering is an internal server error. Here are some steps you can take to troubleshoot this issue:

Wait and Retry: This type of error is often temporary. Wait for about an hour and then try your request again. Let me know if this works

Check API Key and Subscription ID: Ensure that you’re using the correct API key and it has the necessary permissions to access the Azure Cost Management API. Also, verify that you’re using the correct subscription ID.

Remember, when dealing with APIs, it’s crucial to ensure that all parameters are correctly set and that you have the necessary permissions to perform the desired operations.
Please sign in to rate this answer.
Stanislav Fotev 100 Reputation points

2024-01-11T08:44:59.0766667+00:00

Hello,

I am calling the following endpoint successfully:
https://management.azure.com/providers/Microsoft.Billing/billingAccounts/<<id>>/providers/Microsoft.CostManagement/generateDetailedCostReport?api-version=2023-11-01 So I assume I am using a correct scope. In the response of this call I get the following url to check the status of the previous request from the response headers:
https://management.azure.com:443/providers/Microsoft.Billing/billingAccounts/<<id>>/providers/Microsoft.CostManagement/operationStatus/99b7c5ae-ed55-465c-8ffc-13263ecc22a9?api-version=2023-11-01 When I call it I get the error:

{ "error": { "code": "500", "message": "An error occurred during processing this request. Use this request id '10ea2a64-ece0-4811-a04d-d9de8bda90cd' for follow-up." } }

So, as the first call is successful and the second call is done with the same scope and the url is the one provided from the response of the first call, I assume the parameters are correct. Additionally in the api description for the second call I see no additional required parameters. With this further information would it be possible to provide me some more information @Pinaki Ghatak ?
Sign in to comment

Use comments to ask for clarification, additional information, or improvements to the question.
Stanislav Fotev 100 Reputation points

2024-01-11T08:49:54.66+00:00
Hi @Pinaki Ghatak , I am calling successfully the following URL: https://management.azure.com/providers/Microsoft.Billing/billingAccounts/<<id>>/providers/Microsoft.CostManagement/generateDetailedCostReport?api-version=2023-11-01 So I assume my scope is correct. From the response header of the CreateOperation call I get the following URL: Azure-Consumption-AsyncOperation: https://management.azure.com:443/providers/Microsoft.Billing/billingAccounts/<<id>>/providers/Microsoft.CostManagement/operationStatus/99b7c5ae-ed55-465c-8ffc-13263ecc22a9?api-version=2023-11-01 I call the OperationStatus operation with the returned URL from the first call and I receive the error:

{ "error": { "code": "500", "message": "An error occurred during processing this request. Use this request id '10ea2a64-ece0-4811-a04d-d9de8bda90cd' for follow-up." } }

With this additional information could you provide me with some more assistance?
Please sign in to rate this answer.
Pinaki Ghatak 4,375 Reputation points Microsoft Employee

2024-01-11T08:58:17.6+00:00

Hello @Stanislav Fotev Here are a few steps you can take to debug this issue:

Enable Tracing: If you haven’t already, enable tracing in Azure API Management. This will provide more detailed information about the request and response, which can help identify the source of the error.

Check the Logs: The error message suggests using the request id 10ea2a64-ece0-4811-a04d-d9de8bda90cd for follow-up. You can use this ID to search the logs for more details about the error.

Use Application Insights: Application Insights can provide detailed telemetry for your applications, including the ability to view exceptions and performance issues.

Check the Backend Service: The error could be due to an issue with the backend service. Make sure the backend service URL is defined correctly.

Remember, debugging involves iterative testing and investigation. If these steps don’t resolve the issue, you may need to look into other potential causes based on the specifics of your application and environment.

Stanislav Fotev 100 Reputation points

2024-01-11T10:08:28.7033333+00:00

Hi Pinaki Ghatak,

Stanislav Fotev 100 Reputation points

2024-01-11T10:18:22.38+00:00

Hi @Pinaki Ghatak ,

Can I Enable Tracing for an API provided from Microsoft - the CostManagement API?

Where can I check the log of the CostManagement API of Azure, are they public?

Pinaki Ghatak 4,375 Reputation points Microsoft Employee

2024-01-11T10:59:08.6+00:00

Hello @Stanislav Fotev

Yes, you can enable tracing for APIs in Azure, including the CostManagement API. Here’s how you can do it:

Navigate to your API Management instance and select Subscriptions to review the settings.

If tracing isn’t enabled for the subscription you’re using, select the subscription and enable Allow tracing.

API Management automatically disables tracing 1 hour after it’s enabled on a subscription.

Please note that only allow tracing on subscriptions intended for debugging purposes. Sharing subscription keys with tracing allowed with unauthorized users could lead to disclosure of sensitive information contained in tracing logs such as keys, access tokens, passwords, internal hostnames, and IP addresses. As for checking the logs of the CostManagement API, you can query the usage data for the scope defined. The Cost Management APIs provide the ability to explore cost and usage data via multidimensional analysis. However, these logs are not public and can only be accessed by authorized users.
Sign in to comment

Use comments to ask for clarification, additional information, or improvements to the question.

Share via

Azure CostManagement Api - GenerateDetailedCostReportOperationResult error code 500

2 answers

Your answer