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Bug in BGInfo - Wrong background with correct text or wrong text on correct background

Nicolaj Rasmussen 0 Reputation points
2024-01-11T16:03:31.0966667+00:00

We have BGInfo being run for all users logging on to our RDS environment using a company background generating some custom info. All servers are virtual. RDS servers use FSLogix.

It works most of the time BUT some times BGInfo will:

  • not load the background image, but will instead generate the expected text on a black background
  • load the correct background image, but use the BGInfo default texts

Running BGInfo again clears it up - but whyyyyy does it fail?

Anyone have similar issues or any idea how to troubleshoot or raise this as a bug?
Or anyone know of a good BGInfo alternative?

Any help is much appreciated!

Best regards,
Nicolaj

Additional information

  • The background image is placed on Netlogon to ensure it is always present - and being RDS servers they are ALWAYS online and ALWAYS right next to the DC.
  • BGInfo is run using this commandline
    • \domain\netlogon\BGInfo\bginfo.exe' '\domain\netlogon\BGInfo\BGInfo.bgi /NOLICPROMPT /LOG:"%TMP%\BGInfo_Log.txt" /TIMER:0 /SILENT
  • No log is generated.

BGInfo configuration

  • Custom text, some standard fields and some custom fields
  • Background:
    • Wallpaper Bitmap \domain\netlogon\BGInfo\background.jpeg
    • Stretch
    • Background Color Black
    • Make wallpaper visible behind text
  • Position
    • Upper right corner
    • Limit lines to 22,0 inches wide
    • Compensate for Taskbar position
    • Multiple Monitor Selection: All display monitors
  • Desktops
    • User Desktop: Update this wallpaper: Update this wallpaper
    • Logon Desktop for console users: Do not alter this wallpaper
    • Logon Desktop for Remote Desktop users: Do not alter this wallpaper
Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
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Sysinternals
Sysinternals
Advanced system utilities to manage, troubleshoot, and diagnose Windows and Linux systems and applications.
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1 answer

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  1. Ian Xue (Shanghai Wicresoft Co., Ltd.) 33,301 Reputation points Microsoft Vendor
    2024-01-19T05:12:26.63+00:00

    Hi Nicolaj Rasmussen,

    Thanks for your post.

    You can report the problem to Microsoft with the Feedback Hub app.

    https://support.microsoft.com/en-us/windows/send-feedback-to-microsoft-with-the-feedback-hub-app-f59187f8-8739-22d6-ba93-f66612949332

    Best Regards,

    Ian Xue

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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