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Hello, I have a PC currently running Windows 11 Pro 22H2 22621.2428 but since October 2023 I can´t install Windows update. Error 0x80070002. I have tried to repair windows and run all the troubleshooters but nothing has worked (all display some kind of error) so far. Finally, I decided to format and reinstall Windows but now the installation can not be launched because my computer is not compatible with Windows 11. I don´t get it as I have been working with Win 11 with this same computer for a while already. I would appreciate any help on this. Thanks!
My computer:
AMD Ryzen 7 3700X
Gigabyte X570 AORUS ELITE ATX AM4
DDR4 Corsair Vengeance LPX 2 x 8 Gb 3600 MHz
Asrock Radeon RX 5700 Challenger D 8G OC
990 PRO w/ Heatsink PCIe® 4.0 NVMe™ SSD 2TB
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AMD Ryzen 7 3700X is fully compatible with Windows 11. See : https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-amd-processors Look here: C:$Windows.~BT\Sources\Panther: "Setuperr.log" that only has information about the errors encountered by the Setup to narrow the source of the problem.
Hi S.Sengupta,
Thanks for your answer. Sadly the log is empty. I don´t have much more info than the error number 0x80070002. Installing ISO or creating a bootable USB drive didn´t work either. I get a simple not specific error message.
AMD Ryzen 7 3700X is compatible for Windows 11. I recommend to perform repair upgrade: https://answers.microsoft.com/en-us/windows/forum/all/how-to-perform-repair-upgrade-in-windows-11/8099a5ae-8afc-406f-864d-8d13c3742d8d Let me know if you need help at any step of that guide.
Hi Kapil Arya,
Thanks for your answer. Sadly it didn´t work. Neither a bootable USB flash drive. I receive an error message at some point during the installation.
I have a suspicion that the SSD is causing some problems.
https://us.community.samsung.com/t5/Monitors-and-Memory/Samsung-990-Pro-2TB-problem/td-p/2474653
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