What is causing the computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000003, 0xffff950d13d71db0, 0xfffff10529167178, 0xffff950d2414e010).

Question

What is causing the computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000003, 0xffff950d13d71db0, 0xfffff10529167178, 0xffff950d2414e010). I'll try and post the dmp file.

Event Viewer:

Log Name:      System
Source:        Microsoft-Windows-WER-SystemErrorReporting
Date:          1/11/2024 2:15:08 PM
Event ID:      1001
Task Category: None
Level:         Error
Keywords:      
User:          SYSTEM
Computer:      AMD_7900
Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000009f (0x0000000000000003, 0xffff950d13d71db0, 0xfffff10529167178, 0xffff950d2414e010). A dump was saved in: C:\Windows\Minidump\011124-7796-01.dmp. Report Id: dda94e4b-8690-4421-8bd5-6b7cc2bfd2c4.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{abce23e7-de45-4366-8631-84fa6c525952}" />
    <EventID>1001</EventID>
    <Version>1</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2024-01-11T22:15:08.2141611Z" />
    <EventRecordID>26974</EventRecordID>
    <Correlation />
    <Execution ProcessID="1208" ThreadID="1212" />
    <Channel>System</Channel>
    <Computer>AMD_7900</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="param1">0x0000009f (0x0000000000000003, 0xffff950d13d71db0, 0xfffff10529167178, 0xffff950d2414e010)</Data>
    <Data Name="param2">C:\Windows\Minidump\011124-7796-01.dmp</Data>
    <Data Name="param3">dda94e4b-8690-4421-8bd5-6b7cc2bfd2c4</Data>
  </EventData>
</Event>

Answer 1

Hello, The DRIVER_POWER_STATE_FAILURE bug check has a value of 0x0000009F. This bug check indicates that the driver is in an inconsistent or invalid power state. Parameter 1 indicates the type of violation. Refer to theMicrosoft Docspage for details. To determine the device and driver at fault, run "!analyze -v" in theDebugging Tools for Windows. Once identified, try updating or rolling back the driver. Depending on the vendor, the driver is obtained from Windows Update or the OEM web site. If the issue persists with updated drivers, there may be an issue with the device. Here are few things you could try to check this issue: Update your drivers: The problem is often caused by outdated or corrupt drivers. You should update all your drivers, especially those related to power management, such as the chipset driver, graphics driver, and network adapter driver. Change Power Settings: Go to Control Panel > Hardware and Sound > Power Options > Change plan settings > Change advanced power settings. Then, expand the “Wireless Adapter Settings” and “Power Saving Mode”, change the setting to Maximum Performance. Use Windows Debugger (WinDbg): If you have the minidump file for the crash, you can use WinDbg to analyze it and find out which driver is causing the issue. Check for Windows Updates: Make sure your system is fully updated, as the problem could be resolved in recent patches or updates. Best Regards, Hania Lian

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