This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 89%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Hi,
We are wanting to use the new Azure Update Manager service but we are really struggling to make it work. We have many Windows 10 AVD machines, about a quarter fo them state they are unsupported.
We cannot find any documentation to state why its unsupported, as we though all of Windows 10 was supported.
We are wanting to use this to patch all out AVD session hosts.
If anyone has any ideas that would be great. Thanks Kevin
it should be about the licensing model since the supported versions in AVD provide per-user access pricing
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 41%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Kevin Halstead, apologies for the inconvenience.
Windows-10-avd and other windows client OS are not supported for Azure Update Manager. For details of supported OS images, please see this link - Supported operating systems
As per the support doc, it is suggested to use Microsoft Intune to manage updates on client OS including AVD.
Hope this helps.
If the answer helped, please click Accept answer so that it can help others in the community looking for help on similar topics.
We have a lot of clients that are not in Intune for AVD. I think that policy should change. As it gives us great reporting on the estate of Windows 10. the Automation account update manager worked great for this and now being forced onto this... Can that policy be changed.
Kevin Halstead, thank you for the suggestion. I understand your situation and have relayed this feedback to the team for their consideration.
I would also request you file this feedback as a new idea to the feedback portal below: Update Management feedback. Depending on the demand of the feature, this will be considered by the product team.
Hope this helps.
Please click Accept answer if the answer helped, so that it can help others in the community looking for help on similar topics.
Thanks for that and will certainly feedback.
The issue was we have 104 AVD Windows 10 desktops and around 7 of them were not supported. After changing the offer information on the machine they are now working with Azure Update Manager, so people are basically getting a workaround to work. Not ideal but workable.