Hi,
Seems same issue have been reported by other user.
The fundamental source of the error is a "500 - Internal server error" coming from IIS. That's what you need to focus on.
Excel’s parser (MSOLAP) isn’t expecting the first line of the server error which contains a XHTML 1.0 Strict document type:
Also you could try other methods described in : XML parsing failed at line 1, column 9: DTD is prohibited
Regards,
Lukas
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Users always get connection timeout problem when using multi subnet AG via listener. Especially after failover to another subnet ----Hot issues October