Cannot Add New Network Device

MSA 96 Reputation points
2020-11-03T03:43:11.917+00:00

I'm using SCOM 10.19.10050.0

I have added about 800 network devices into 1 resource pool - ND1

Now I want to add more network device, but using different resource pool - ND2. Every time I run network discovery this is the error

"An exception was thrown while processing SubmitTasks for session ID uuid:1af078a7-ae88-4379-b075-51c8a4d8365f;id=1.
Exception message: The creator of this fault did not specify a Reason.
Full Exception: System.ServiceModel.FaultException`1[Microsoft.EnterpriseManagement.Common.LocationObjectNotFoundException]: The creator of this fault did not specify a Reason. (Fault Detail is equal to Microsoft.EnterpriseManagement.Common.LocationObjectNotFoundException: The pool managing the instance is not available or the location monitoring object cannot be found.)."

I tried to change resource pool to ND1, but I still see the same error.

Any help is appreciated.

Operations Manager
Operations Manager
A family of System Center products that provide infrastructure monitoring, help ensure the predictable performance and availability of vital applications, and offer comprehensive monitoring for datacenters and cloud, both private and public.
1,419 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. AlexZhu-MSFT 5,551 Reputation points Microsoft Vendor
    2020-11-04T07:11:03.463+00:00

    Hi,

    Based on the above description, we're using SCOM 2019 (without any URs or hotfix) and the error message is as below:

    The pool managing the instance is not available or the location monitoring object cannot be found

    From the error message, our problem may relate to network settings, e.g., firewall port blocking or settings in ConfigService.config describled in below article:

    http://jimmy-scom.blogspot.com/2017/12/the-pool-managing-instance-is-not.html
    Note: this website is not from MS, just for your reference.

    Hope the above information helps.

    Alex Zhu

    If the response is helpful, please click "Accept Answer" and upvote it.

    0 comments