why we are experiencing delayed mail receiving after updating the outlook?

Question

We can send the mail, but to receive the mail takes a long time, more than 24 hours sometimes not receive the mail. Tried steps to solve the issue. Windows and Office updated one. restarted the PC, open Outlook in safe mode, good internet connection(Not limited connection too), cleared the temp files, But still facing the same issue. Please give the solution to fix this issue...

Answer 1

Hi @Mohamed Yasir
For better research, please provide more details about this case:

What is your account type (POP/IMAP/Exchange)?

Is there a delay in receiving all emails?

There are many that cause this issue, try the following possible steps:

• Try searching the message on the client side. If you find a search, hover over the search results to display the directory where the email is stored.
• Check your Junk email folder. If it's in that folder, it's possible that the message was marked as spam, or that the sender was blocked.
• Log in to your web mailbox to see if the email is available.
• Check if the Inbox is full and if there are some rules that affect viewing this message.
• Contact the sender to check if it's an account issue.

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