how to fix this error (0x80070643) it says that there was an error when trying to update windows

OverLord 10 Reputation points
2024-01-13T15:57:17.6233333+00:00

obraz_2024-01-13_155405771

There was an error when trying to update,we will try later.if the issue persists and you want to search the web for solutions or contact technical support use error code (0x80070643)

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Stefan Stein 0 Reputation points
    2024-01-14T20:53:06.2566667+00:00

    Try

    net stop wuauserv
    net stop cryptsvc
    net stop bits
    net stop msiserver
    net stop dosvc

    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    ren C:\Windows\System32\catroot2 Catroot2.old

    net start dosvc
    net start msiserver
    net start bits
    net start cryptsvc
    net start wuauserv and finally
    sfc /scannow
    DISM /Online /Cleanup-Image /RestoreHealth reboot -> try to update again.

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  2. Wesley Li 6,190 Reputation points
    2024-01-17T07:33:12.7033333+00:00

    Hello "0x80070643" means fatal error. There is a possibility that the system image has been corrupted.

    1. Please open an administrator command line and run "sfc /scannow" or "dism /online /cleanup-image /restorehealth" to check the health of system files.
    2. If you have installed third party antivirus software, please uninstalled it then check.
    3. We may check the C:\Windows\logs\cbs\cbs.log for more detailed information to troubleshoot this issue. 4.Troubleshooting the issue mya be complicated, we may try an in-place upgrade directly. How to do a Windows 10 Repair Upgrade - Microsoft Community   Best Regards, Wesley Li ============================================ If the Answer is helpful, please click "Accept Answer" and upvote it.
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  3. Kapil Arya 7,851 Reputation points MVP
    2024-01-17T11:16:15.6+00:00

    Hello,

    See if this fix helps you:

    https://www.kapilarya.com/fix-windows-update-error-code-0x80070643

    Let us know if this helps!

    Note: Included link in this reply refers to blog by a trusted Microsoft MVP.

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