This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 93%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
I hope this message finds you well. I purchased Office Home & Student 2019 (for my Mac) a few years back. I installed it yesterday through my Microsoft account (the available package I installed is Microsoft_365_and_Office_16.78.23102801_HomeStudent_Installer.pkg). However, I am facing difficulties in using it. Specifically, when I attempt to open Word, a notification prompts me to activate Microsoft 365, which is not part of my current license. I want to clarify that my account is licensed for Office Home & Student 2019, and I would like to resolve this issue without needing an additional purchase. I request your help on how I can activate and use my existing 2019 license.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 66%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERF%3C/text%3E%3C/svg%3E)
Same problem, but with PC (Windows 11). Old computer hard disc died, and I needed to reinstall Office Home and Business 2019 on new replacement computer without having to re-purchase Office.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 78%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
I have the same problem I need your help to re-install my Microsft Office Home & Student 2029 package in my Apple laptop. I have the product key with me I believe there is no expiration for this package. Thank you.
Hi,
I suggest you go to this link and remove devices from link and then re-install Office and re-activate:
https://account.microsoft.com/devices
Just checking in to see if the information was helpful. Please let us know if you would like further assistance.
If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.