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Office Home & Student 2019 Activation Issue

Souryabrata Mohapatra 5 Reputation points
2024-01-14T04:11:12.5233333+00:00

I hope this message finds you well. I purchased Office Home & Student 2019 (for my Mac) a few years back. I installed it yesterday through my Microsoft account (the available package I installed is Microsoft_365_and_Office_16.78.23102801_HomeStudent_Installer.pkg). However, I am facing difficulties in using it. Specifically, when I attempt to open Word, a notification prompts me to activate Microsoft 365, which is not part of my current license. I want to clarify that my account is licensed for Office Home & Student 2019, and I would like to resolve this issue without needing an additional purchase. I request your help on how I can activate and use my existing 2019 license.

Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
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  1. Emi Zhang-MSFT 22,396 Reputation points Microsoft Vendor
    2024-01-15T06:10:31.4033333+00:00

    Hi,

    I suggest you go to this link and remove devices from link and then re-install Office and re-activate:

    https://account.microsoft.com/devices

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

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